Strategic Utilities Scheduler

Go Traffic Management Limited; England; On-site; GBP 26,000 - 32,000; Full time

Job summary

A prominent traffic management company in England is seeking a Utilities Scheduler to efficiently plan and coordinate work through effective communication. The ideal candidate will take ownership of workstreams, schedule tasks according to SLAs, and maintain excellent customer service. Candidates must possess exceptional customer service skills and the ability to work under pressure. This full-time position offers a competitive salary and benefits package.

Qualifications

• Exceptional customer service skills are essential for this role.
• Good verbal communication skills are a must.
• Ability to work efficiently under time pressures.
• Natural planning and organizational skills are required.
• Knowledge of scheduling systems would be an advantage.

Responsibilities

• Coordinate workstreams from receipt to completion.
• Schedule work orders while optimizing travel routes.
• Provide customer service via telephone and webchat.
• Maintain accurate input and upload information.
• Ensure client and operational requirements are met.
• Achieve high levels of customer satisfaction.

Skills

Exceptional Customer Service skills

Good verbal communication skills

Resilience to work under time pressures

Natural ability to plan and organise

Knowledge of planning and scheduling systems

Job description

A prominent traffic management company in England is seeking a Utilities Scheduler to efficiently plan and coordinate work through effective communication. The ideal candidate will take ownership of workstreams, schedule tasks according to SLAs, and maintain excellent customer service. Candidates must possess exceptional customer service skills and the ability to work under pressure. This full-time position offers a competitive salary and benefits package.