Strategic Transport & Route Planner

West Riding Recruitment; Wakefield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional recruitment agency in Wakefield seeks a Traffic Planner responsible for managing customer inquiries and assisting drivers. This role requires excellent customer service and strong analytical skills to optimize transport operations. The candidate will handle tasks such as data entry, coordination with drivers, and general office administration. Working hours are Monday to Friday, with occasional weekend work required.

Qualifications

• Effective management of Drivers Hours Regulations.
• Ability to communicate effectively with customers and drivers.
• Capable of working unsupervised and efficiently.

Responsibilities

• Receive incoming calls from customers and manage requests.
• Promote communication between customers and drivers.
• Issue workloads and instructions to the driving team.
• General office administration duties.

Skills

Excellent customer service skills

Strong analytical route planning skills

Proficient in all Microsoft Office applications

Strong negotiation skills

Problem solving

Job description

A regional recruitment agency in Wakefield seeks a Traffic Planner responsible for managing customer inquiries and assisting drivers. This role requires excellent customer service and strong analytical skills to optimize transport operations. The candidate will handle tasks such as data entry, coordination with drivers, and general office administration. Working hours are Monday to Friday, with occasional weekend work required.