Strategic TAM – Oracle & Enterprise Apps

Spinnaker Support; Remote; GBP 60,000 - 80,000; Full time

Job summary

A global software support firm in the UK is seeking a Technical Account Manager (TAM) with a strong Oracle background. The TAM will serve as a trusted advisor for existing customers, ensuring satisfaction and successful delivery of services. This role requires expertise in enterprise software environments and focuses on customer relationships and operational excellence. Responsibilities include developing client strategies and providing technical guidance. Strong communication skills and at least 7 years in technical account management are essential.

Qualifications

• 7+ years of experience in Technical Account Management focused on Enterprise Software Support.
• Deep technical expertise in Oracle enterprise software ecosystems.
• Strong understanding of enterprise architecture and managed service models.

Responsibilities

• Develop understanding of customer’s business objectives and advocate for outcomes.
• Guide customers through best practices for application strategy and optimization.
• Monitor customer conversations to identify trends and opportunities for improvement.

Skills

Oracle technical expertise

Enterprise architecture

Communication skills

Relationship management

Job description

A global software support firm in the UK is seeking a Technical Account Manager (TAM) with a strong Oracle background. The TAM will serve as a trusted advisor for existing customers, ensuring satisfaction and successful delivery of services. This role requires expertise in enterprise software environments and focuses on customer relationships and operational excellence. Responsibilities include developing client strategies and providing technical guidance. Strong communication skills and at least 7 years in technical account management are essential.