Strategic Public Sector IT Delivery Lead

Computacenter; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading technology service provider is seeking a Customer Delivery Manager in the UK to oversee service delivery for a large public sector client. You will be responsible for ensuring high-quality performance and customer satisfaction while managing a cross-functional delivery team. The ideal candidate has proven experience in IT Service Management and is ITIL-trained. Join this inclusive organization dedicated to transforming technology services and delivering value to customers.

Benefits

Equal opportunities employer

Disability confident employer

Inclusive culture

Qualifications

• Proven experience in IT Service Management roles.
• Trained in ITIL to at least Foundation status.
• Ability to align IT services with customer business needs.

Responsibilities

• Deliver high-quality services to a large public sector customer.
• Manage governance processes and ensure service quality.
• Engage with stakeholders to understand their needs.

Skills

IT Service Management

ITIL Foundation

Team collaboration

Problem-solving

Effective communication

Customer-focused

Curiosity

Education

ITIL Certification

Job description

A leading technology service provider is seeking a Customer Delivery Manager in the UK to oversee service delivery for a large public sector client. You will be responsible for ensuring high-quality performance and customer satisfaction while managing a cross-functional delivery team. The ideal candidate has proven experience in IT Service Management and is ITIL-trained. Join this inclusive organization dedicated to transforming technology services and delivering value to customers.