Strategic Account Manager Hotel Chains, Hotel Partnerhsips Fixed Term Contract (Maternity Cover)

lastminute.com; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading travel company in the UK is seeking a Strategic Account Manager to strengthen relationships with hotel chain partners. The ideal candidate will oversee negotiations and drive collaboration while being fluent in English and Spanish. This hybrid role offers an inclusive environment and numerous perks, including a flexible work schedule and opportunities for professional growth. With a focus on strategic partnerships, the position demands a proactive and analytical approach to ensure mutual success.

Benefits

Flexible working hours

Shorter working week

Travel industry discounts

Paid volunteering days

Professional development training

Qualifications

• Proven experience in hotel or travel industry with track record in account management.
• Exceptional relationship builder and negotiator.
• Ability to make data-driven decisions.

Responsibilities

• Own and grow the relationship with hotel chain partners.
• Negotiate competitive commercial agreements.
• Provide strategic insight to hotel partners.

Skills

Account management

Strategic partnerships

Negotiation

Analytical mindset

Fluent in English and Spanish

Job description

The job in brief :

Job Title : Strategic Account Manager - Hotel Chains

Working model : Hybrid from London remote from the UK

Team : Hotel Partnerships

Department : Global Hotel Partnerships Value Stream.

Level : Professional

Location : Madrid or London United Kingdom

Contract : Fixed-Term 1-year (Maternity Cover)

Travel required : average 25% needed

What your impact will be :

• Own and grow the relationship between and our strategic hotel chain partners ensuring lasting high-impact collaborations.
• Negotiate and deliver competitive commercial agreements that drive profitable growth and elevate our customers travel experience.
• Partner cross-functionally with legal product connectivity and media teams to ensure seamless integration smooth migrations and strong marketing partnerships.
• Analyse chain performance identify opportunities and lead regular business reviews to ensure mutual success.
• Act as the go-to expert and trusted advisor for both our hotel partners and our regional field teams providing strategic insight and hands‑on support.

Qualifications : Your expertise :

• Proven experience in the online travel hotel or distribution industry with a track record in account management or strategic partnerships.
• Exceptional relationship builder and negotiator confident influencing at all levels from hotel executives to internal stakeholders.
• Commercially astute with a strong analytical mindset you make data‑driven decisions and thrive on achieving tangible results.
• Highly organized and detail‑oriented capable of juggling multiple projects and priorities in a fast‑moving environment.
• Fluent in English and Spanish (French a plus) and comfortable presenting to both internal teams and external partners. Fluent in English and Spanish (French a plus) given frequent collaboration with UK and Spanish hotel chain.

Desirable :

• Previous experience managing multi‑market hotel chain partnerships.
• Understanding of hotel connectivity platforms and distribution systems (CRS PMS GDS).
• Familiarity with digital media collaborations and co‑marketing initiatives.

Additional Information :

Perks of working with us :

An inclusive friendly and international environment (youll be working with colleagues from 10 countries and over 48 nationalities)

Shorter working week (36h as full time) with a half working day on Fridays

Flexible start and end of the working day

Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together :

Fri-Yays : half a day on Friday morning with a no‑meeting mandate and dedicated to deep work personal growth learning and training and / or focus time.

Professional and managerial skills development training paths access to e‑learning platforms such as Oreilly Udemy Coursera (depending on the department) and to our internal platform offering bespoke training content.

Other perks :

2 paid days off per year for volunteering purposes

Occasional social events to foster connections among colleagues

Travel industry discounts and flash exclusive staff fares

We support our employees through life's significant moments with leave options (e.g parental responsibilities marriages bereavements relocations etc.) in line with local laws.

Wish you were here We do too!

Selection process steps* :

HR interview (10-30 minutes)

1st interview (Manager) : soft skills technical knowledge

Final interview (Director)

Offer extended

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race gender age sexual orientation religion gender identity or expression and accessibility. We strongly believe in an equal opportunity space which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria :

By submitting your information and application you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Food Handling,Hospitality Management,Hotel Experience,Hospitality Experience,GM Vehicles,Management Experience,Profit & Loss,Revenue Management,Hotel Management,Operations Management,Budgeting,Leadership Experience

Experience : years

Vacancy : 1