Strategic Account Director – Hospitality Venue Leader

ESS; Greater London; On-site; GBP 80,000; Full time

Job summary

A leading hospitality provider in the Greater London area is seeking an experienced Account Director to manage operations across multiple catering outlets. The role involves leading a talented team, ensuring exceptional food quality and service, and driving commercial performance. With a focus on guest experience and innovation, the ideal candidate will have extensive experience in a senior role within contract catering or venue management, alongside strong financial acumen and leadership skills.

Benefits

27 days holiday + bank holidays

Discretionary bonus scheme

Competitive pension contribution

Comprehensive private medical + health care benefits

Enhanced maternity/paternity pay

Free staff meals while working

Qualifications

• Minimum of 3+ years proven experience in a similar senior/regional role.
• Strong financial acumen with a track record of delivering against budgets.
• Inspirational leader with excellent communication skills.

Responsibilities

• Lead operations across multiple catering outlets on site.
• Take ownership of the full P&L and financial reporting.
• Co-create strategic plans to ensure high standards of food and beverage.

Skills

Leadership

Financial acumen

Communication skills

Stakeholder management

Sales growth strategies

Operational delivery

Job description

A leading hospitality provider in the Greater London area is seeking an experienced Account Director to manage operations across multiple catering outlets. The role involves leading a talented team, ensuring exceptional food quality and service, and driving commercial performance. With a focus on guest experience and innovation, the ideal candidate will have extensive experience in a senior role within contract catering or venue management, alongside strong financial acumen and leadership skills.