Store Transport Manager

Selco Builders Warehouse; Hounslow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading building materials supplier located in Hounslow is looking for a competent individual to oversee their delivery operations. The successful candidate will be responsible for managing delivery staff, ensuring efficiency in the delivery service, and maintaining safety protocols. Strong communication and organizational skills are essential for interacting with customers and managing the delivery schedule effectively. Ensure compliance with company policies and promote the services offered.

Qualifications

• Proven experience in managing delivery teams.
• Strong communication skills for customer interaction.
• Ability to plan and organize deliveries efficiently.

Responsibilities

• Report to the Deputy Manager and manage delivery personnel.
• Oversee daily delivery service operations.
• Ensure timely and accurate delivery of items to customers.

Job description

What You'll Be Doing

• Reporting to the Deputy Manager and line managing Delivery Supervisor, HGV & Van Drivers, Pickers and agency drivers.
• Overseeing the daily operation of the delivery service.
• Answer customers enquiry's, while continually looking for opportunities to up sell and promote Selco services.
• Maximising the delivery service to help achieve the sales target and maximise profitability for the store and wider business.
• Understanding what the delivery service team needs to do to be profitable, successful, and serve its customers well.
• Set direction for the direct reports, defining an assigning task and monitoring results.
• Planning the deliveries in advance and ensure the picks are accurate and loaded correctly, safely and in line with legal and company requirements.
• Ensuring the plant / vehicle defecting checking is completed before plant is used or vehicles leaves site.
• Managing outbound deliveries and ensuring fleet VOR issues are resolved & preventative maintenance inspection (PMI) are completed on time as per schedule.
• Communicating delivery information and resolve issues promptly.
• Deliveries checked for accuracy and safety, and paperwork correct.
• Making commercially sound decisions that drive store and delivery service success.

Managing and minimising damages caused by plant and colleagues, including vehicle damages and damages to p...