Store Team Leader — Grow Sales, Lead & Coach

Tesco; Airdrie; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading retail company in Scotland is looking for a dedicated team leader to oversee operations and customer service. You’ll be responsible for recruiting and training staff, leading by example to ensure outstanding customer experiences. Strong communication skills and an ability to foster a collaborative team environment are key. You will drive sales, manage store activities, and ensure safety compliance. Competitive benefits include flexible working options and a generous holiday allowance.

Benefits

20 holiday days plus personal day

10% discount at stores

Life cover

Wellbeing services access

Award-winning pension plan

Qualifications

• Great communicator with a collaborative mindset.
• Welcoming with customers, focusing on their needs.
• Energy and resilience in challenging environments.

Responsibilities

• Recruit and train team members to deliver outstanding service.
• Coach team on product knowledge to enhance customer experience.
• Lead sales initiatives and manage store operations effectively.
• Ensure store safety and legal compliance.
• Build relationships with team and customers.

Skills

Communication skills

Team leadership

Customer service orientation

Decision making

Knowledge of competitors

Job description

A leading retail company in Scotland is looking for a dedicated team leader to oversee operations and customer service. You’ll be responsible for recruiting and training staff, leading by example to ensure outstanding customer experiences. Strong communication skills and an ability to foster a collaborative team environment are key. You will drive sales, manage store activities, and ensure safety compliance. Competitive benefits include flexible working options and a generous holiday allowance.