Store Team Leader & Customer Experience Coach

LUSH; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading cosmetic retailer in the United Kingdom is seeking a passionate Supervisor to lead a sales team and deliver exceptional customer service. You will ensure the shop is well-organized and visually appealing, motivate the team, and engage with customers to create memorable experiences. The ideal candidate will have strong management skills, an ability to foster teamwork, and effective communication abilities, all while balancing team morale with business needs.

Qualifications

• Passion for delivering outstanding customer service.
• Ability to balance business needs with team morale.
• Proven leadership and motivational skills.

Responsibilities

• Lead and motivate the sales team to achieve high performance.
• Engage with customers to provide tailored product recommendations.
• Maintain a clean, organized, and appealing shop floor.
• Support the store manager in reaching sales targets.
• Contribute to and organize in-store events and customer outreach.
• Provide training and development for team members.
• Ensure health and safety standards are met.
• Seek personal development opportunities.

Skills

Outstanding customer service

Management skills

Teamwork

Effective communication

Job description

A leading cosmetic retailer in the United Kingdom is seeking a passionate Supervisor to lead a sales team and deliver exceptional customer service. You will ensure the shop is well-organized and visually appealing, motivate the team, and engage with customers to create memorable experiences. The ideal candidate will have strong management skills, an ability to foster teamwork, and effective communication abilities, all while balancing team morale with business needs.