Store Team Leader: Coaching & Customer Experience

Co-op; Sittingbourne; On-site; GBP 11,000 - 13,000; Part time

Job summary

A leading retail organization in Sittingbourne is seeking a Customer Team Leader to join their team. This part-time position offers a pay rate of £13.99 per hour and includes varied shifts. The successful candidate will lead a team, ensure excellent customer service, and manage store operations. Benefits include full paid training, a pension scheme, 36 days of holiday, and a 30% discount on store products, making it an attractive opportunity for those looking to grow in a supportive environment.

Benefits

36 days holiday

10% employer pension contributions

30% discount on Co-op products

Virtual healthcare services

Employee assistance service

Qualifications

• Ability to balance team leadership and hands-on work.
• Genuine care for customer needs.
• Desire for personal development and leadership growth.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Develop team capabilities through coaching and training.
• Ensure store compliance and safety.
• Support Store Manager with HR tasks.
• Foster community relationships and deliver local plans.

Skills

People skills

Organisational skills

Problem-solving skills

Leadership skills

Flexibility in shifts

Job description

A leading retail organization in Sittingbourne is seeking a Customer Team Leader to join their team. This part-time position offers a pay rate of £13.99 per hour and includes varied shifts. The successful candidate will lead a team, ensure excellent customer service, and manage store operations. Benefits include full paid training, a pension scheme, 36 days of holiday, and a 30% discount on store products, making it an attractive opportunity for those looking to grow in a supportive environment.