Store Supervisor - 16 Hours - Sweaty Betty

WOLVERINE; Cheltenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading global footwear company in Cheltenham seeks a reliable and service-oriented individual to support store management. Responsibilities include opening and closing the store, cash-handling, and maintaining high standards of customer service. The ideal candidate should be adaptable and passionate about retail, with a strong sales background. The role offers various benefits, including a clothing allowance and extensive training opportunities.

Benefits

Generous clothing allowance

Excellent training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust

Dedicated budget to attend fitness classes

Health Cash Plan benefit

Enhanced Family Leave policy

Qualifications

• Demonstrated retail sales success.
• Experience working in a customer-facing role; supervisory experience preferred.
• Flexible schedule and adaptability to work in a fast-paced environment.

Responsibilities

• Support the store management team in all aspects of running the store.
• Provide authentic customer service to create amazing experiences.
• Maintain compliance with company policies including health and safety regulations.

Skills

Retail sales success

Customer-facing experience

Flexibility and adaptability

Passion for brands and lifestyles

Education

High School diploma or equivalent

Job description

Overview

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing a portfolio that includes Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our simple mission remains: we empower, engage and inspire our consumers every step of the way.

We are looking for someone who is responsible, reliable, service oriented and enjoys working in a team. You will support the store team to operate in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and calm under pressure, a fountain of product knowledge and standards, and you assist with administrative and operational duties and general store security.

Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieve sales goals and performance metrics and drive the store's success by being an ambassador and supporting in local marketing efforts.
• Perform other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Knowledge, Skills, and Abilities Required

• Demonstrated retail sales success
• Experience working in a customer-facing role. Supervisory experience is preferred, but not essential
• Flexible and adaptable, you are comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles

Working Conditions

• Retail environment

US Candidates Only

• Performing duties consistent with the Company's AAP/EEO goals and policies
• High School diploma or equivalent

The Extras

• Generous clothing allowance
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro-rated if working part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust - advice & support tool
• Dedicated budget to attend fitness classes (per store)
• Access to Sample sales
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
• Enhanced Family Leave policy

DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we are on a journey and far from perfect. We want to be part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.