Store Supervisor

Merry Hill Group; Tees Valley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A retail company is seeking a Full-Time Store Supervisor for its new location at Cornmill Shopping Centre. You will oversee retail staff, ensure a positive shopping experience, and support sales maximization. The role requires a passion for fashion retail and experience in managing teams. Opportunities for training and development are provided to help you thrive in your career.

Qualifications

• Ideally worked previously in Fashion Retail.
• Experience in managing and motivating a team of Sales Assistants.
• Able to work independently and as part of a team.

Responsibilities

• Oversee Retail staff work and monitor employee activity.
• Support the Store Manager to maximise sales.
• Ensure positive customer shopping experience.

Skills

Passion for Fashion Retail

Team management

Strong verbal and written skills

Customer-focused attitude

Organisational skills

Job description

Overview

We are hiring for a Full-Time Store Supervisor to join one of our exciting NEW stores opening later this year based at Cornmill Shopping Centre, Priestgate, Darlington DL1 1LT.

Please note: This is a new store opening in the shopping centre. You will join the business as soon as possible to undergo training, likely to take place in another nearby store, and you will be involved in the selection process for this new store's team.

There’s an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff.

The primary function of a Supervisor is to oversee Retail staff’s work in the store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers when needed.

You will be working in a thriving store, and day to day your tasks will vary. Part of this will include supporting the Store Manager to ensure the team maximise sales, have a service-first mentality, adhere to best practices as per company expectations, and ensure the shopping experience is positive for our customers.

We invest in our training and development, and this role will be no different. Our aim is to continue to build and create an environment where our employees can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you every step of the way. Regular 1-2-1s, training, and support will be available, and most importantly you will be given all the tools to help you thrive and feel empowered on your journey with us.

We also have a track record of progression, support, and training. We have many examples across our teams where people have progressed upwards or into completely new opportunities within the business. Your development is paramount to us, and we want to help support you to achieve your goals.

Why Footasylum?

We’ve been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate. We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment.

About you

• The successful candidate must have passion for Fashion Retail and our company ethos
• You will have ideally worked previously in Fashion Retail
• Experience in managing and motivating a team of Sales Assistants
• Be able to work independently, as well as part of a team
• Strong verbal and written skills
• Be able to work in a fast-paced environment
• Efficient and highly organised with a customer focused attitude

Diversity

We recognise and value the importance of diversity to help ensure we have many different perspectives when providing services to our colleagues and customers. This helps us build a great service, which our customers will love. Diversity is about building happy teams full of people who want to learn and be inspired by each other and our different experiences.

Recruitment process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a face-to-face chat about the role to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel this is the opportunity for you.