Store Supervisor

VF CORPORATION; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global apparel company is seeking a motivated Store Supervisor in Portsmouth. You will drive customer experience and oversee daily sales operations. Responsibilities include supporting management in profitability, coaching staff, and ensuring store standards are met. The ideal candidate has a retail background, excellent communication skills, and is flexible with working hours. Join a diverse team and enjoy tailored training and career growth opportunities.

Benefits

Career ownership and development

Feedback-based culture

Tailored training sessions

Qualifications

• Experience in retail management or as a supervisor.
• Strong customer service and interpersonal skills.
• Proficiency in MS Office and POS systems.

Responsibilities

• Support management to drive sales and profitability.
• Coach and motivate sales associates for high customer service.
• Ensure store is visually appealing and operational standards are met.
• Understand and help achieve store KPIs.

Skills

Customer experience delivery

Communication skills

Team coaching

Flexibility in scheduling

Tools

MS Office

POS systems

Job description

Store Supervisor

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We're looking for a motivated, enthusiastic Store Supervisor to join our Timberland team based in Gunwharf Quays, Portsmouth.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.

How you'll make a difference

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Making sure your store looks great, maintaining all retail operation standards in line with the brand's visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store's KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people. You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in both English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

What's in it for you?

• Career ownership, enabling you to build your knowledge and experience across different brands.
• A supportive feedback‑based culture where respect and integrity guide us in what we do.
• Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally.

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

Equal Opportunity

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.