Store Supervisor

The Yorkshire Trading Company; Northallerton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-owned retail business in Northallerton is seeking two Part-time Retail Store Supervisors. Candidates will assist in daily operations, manage staff training, and deliver excellent customer service. Flexible availability is essential, with potential for additional hours. Salary is £12.46 per hour, with benefits including annual leave and discounts.

Benefits

5.6 weeks annual leave (pro rata)

12.5% discount

Workplace pension scheme

Qualifications

• Flexibility to work additional hours during busy times.
• Previous supervisory or people management experience is desirable but not essential.
• Retail experience required.

Responsibilities

• Assist store manager in daily operations and act as deputy.
• Train and manage retail colleagues.
• Handle customer inquiries and complaints.

Skills

Supervisory skills

Customer service

Cash handling

Retail experience

Team management

Job description

Retail Store Supervisor – Northallerton Store

Due to continued growth we have an opportunity for 2 Retail Store Supervisors to join the team in our Northallerton Store.

Position Details

• 32 hours over 4 days (some weekends on rota basis)
• 24 hours over 3 days (some weekends on rota basis)

The ideal candidates would benefit from being flexible as additional hours may be required at busy times.

Duties

• Assist the store manager in the day‑to‑day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team on the shop floor
• Work on store displays/stock rotation and put away
• Keep up‑to‑date with all products, services and promotions
• Handle customer questions, complaints and issues
• Direct customers by escorting them to racks and counters, suggesting items and delivering great traditional customer service
• Contribute to the team effort by accomplishing related results as needed
• Cash up duties as and when required
• Ensure pricing is correct
• Manage tidy time
• The list above is not exhaustive

Qualifications

• Previous supervisory/people management experience desirable but not essential; training will be provided
• Some retail experience required
• Knowledge of cashing up procedures advantageous
• Computer literate
• Desire to achieve and deliver high standards

Benefits

• 5.6 weeks annual leave (pro rata)
• 12.5% discount after 6 week induction period
• Workplace pension scheme

Job Types: Part‑time, Permanent

Salary: £12.46 per hour

Yorkshire Trading Company are a growing family‑owned, run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy e‑commerce operation and Outdoor Events teams who trade nationwide.