Store Security Officer: Visible Protection & Customer Care

Manchester Arndale; Dorchester; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading retail company in Dorchester is seeking a Retail Security Officer to ensure the safety of customers and staff. As a visible security presence, you will deter theft, monitor CCTV, and respond to incidents. The ideal candidate will possess a valid SIA License and have strong observational and communication skills. Flexible shift work is required, and the position offers opportunities for professional development within an inclusive environment.

Qualifications

• Valid SIA License required for the role.
• Strong observational skills to identify suspicious behavior.
• Ability to handle difficult situations calmly.

Responsibilities

• Act as a visible security presence within the store.
• Conduct regular patrols of the store premises.
• Monitor CCTV and respond to suspicious activities.
• Liaise with store management to address security concerns.
• Assist customers with directions and queries.

Skills

Strong observational skills

Excellent verbal and written communication

Proven ability to handle difficult situations

Proactive approach to safety

Education

Valid SIA License – Door Supervisor (DS) or Security Guarding

Job description

A leading retail company in Dorchester is seeking a Retail Security Officer to ensure the safety of customers and staff. As a visible security presence, you will deter theft, monitor CCTV, and respond to incidents. The ideal candidate will possess a valid SIA License and have strong observational and communication skills. Flexible shift work is required, and the position offers opportunities for professional development within an inclusive environment.