Store & Pharmacy Assistant Manager: Lead Service & Growth

Boots; Newtownabbey; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health and beauty retailer seeks an Assistant Manager in Newtownabbey to support customer care and operational standards. The role involves leading a team to deliver business growth, ensuring efficient operations in both retail and pharmacy settings. Candidates should have experience in customer-facing roles, with strong leadership skills. The position offers comprehensive benefits, including retirement savings and flexible working options. Join a company that values diversity and inclusivity.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme

Access to 24/7 counselling support

Qualifications

• Experience leading a team within a customer-facing setting.
• Understanding of achieving performance goals through inspiring coaching.
• Confidence with navigating new technology.

Responsibilities

• Lead your team to deliver business growth through customer care.
• Responsible for team performance and development via coaching.
• Ensure efficient retail and pharmacy operations to meet customer expectations.
• Conduct reviews, audits, and risk assessments for safety.
• Interpret data trends to adapt to customer needs.

Skills

Leadership Experience

Customer Service Management

Retail Management

Team Collaboration

Job description

A leading health and beauty retailer seeks an Assistant Manager in Newtownabbey to support customer care and operational standards. The role involves leading a team to deliver business growth, ensuring efficient operations in both retail and pharmacy settings. Candidates should have experience in customer-facing roles, with strong leadership skills. The position offers comprehensive benefits, including retirement savings and flexible working options. Join a company that values diversity and inclusivity.