Store Operations Leader & People Champion

Grafton Group plc; Camberley; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent builders' warehouse in Camberley is seeking an experienced Operations Manager to oversee daily store activities, ensuring operational excellence and compliance with regulations. You will be responsible for leading and developing a team, delivering outstanding customer service, and managing performance KPIs to drive sales and profitability. This role offers a comprehensive benefits package and the opportunity to work within a collaborative team environment.

Benefits

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Career Development Opportunities

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

Sharesave Scheme

Retail & Leisure Discounts

Private Medical Insurance

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Qualifications

• Experience in a retail management role preferred.
• Strong communication skills and ability to lead a team.
• Understanding of health and safety regulations.

Responsibilities

• Lead daily store operations ensuring smooth processes.
• Inspire team to deliver excellent customer service.
• Manage performance against KPIs and compliance.

Skills

Leadership

Team Collaboration

Customer Service

Health & Safety Compliance

Job description

A prominent builders' warehouse in Camberley is seeking an experienced Operations Manager to oversee daily store activities, ensuring operational excellence and compliance with regulations. You will be responsible for leading and developing a team, delivering outstanding customer service, and managing performance KPIs to drive sales and profitability. This role offers a comprehensive benefits package and the opportunity to work within a collaborative team environment.