Store Operations Lead — High-Impact Team Manager

Marks & Spencer Plc; Scunthorpe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Scunthorpe is seeking a Team Manager to lead a dynamic team in delivering exceptional service and operational excellence. The ideal candidate will drive commercial performance, manage stock effectively, and demonstrate strong leadership skills. You will be responsible for coaching your team, setting high operational standards, and ensuring customer satisfaction. This role offers an exciting opportunity to impact your store's success and drive performance in a fast-paced retail environment.

Qualifications

• Proven ability to lead a team and drive performance.
• Strong commercial awareness and operational understanding.
• Ability to plan, adapt to change, and communicate effectively.

Responsibilities

• Lead and coach team members to deliver excellent customer service.
• Drive profitability and sales through effective teamwork.
• Manage day-to-day operations and uphold high standards.

Skills

Customer service

Leadership

Resilience

Coaching

Collaboration

Job description

A leading retail company in Scunthorpe is seeking a Team Manager to lead a dynamic team in delivering exceptional service and operational excellence. The ideal candidate will drive commercial performance, manage stock effectively, and demonstrate strong leadership skills. You will be responsible for coaching your team, setting high operational standards, and ensuring customer satisfaction. This role offers an exciting opportunity to impact your store's success and drive performance in a fast-paced retail environment.