Store Manager - Walton on Thames Monsoon Accessorize

Monsoon; Walton-on-Thames; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail fashion brand is seeking an experienced Store Manager for its Walton-on-Thames location. The ideal candidate will demonstrate strong leadership, deliver exceptional customer service, and manage team performance to achieve KPIs. This role offers a competitive salary, significant employee discounts, and a dynamic working environment. The company values diversity and encourages applications from all backgrounds.

Benefits

Competitive salary

Exciting bonus scheme

Generous staff discount

Additional holiday for birthday

Qualifications

• Proven track record of managing a successful retail store.
• Experience in delivering excellence in customer service.
• Ability to promote an inclusive environment and drive team motivation.

Responsibilities

• Drive overall store performance by managing and developing the team.
• Maximize commercial opportunities and drive sales.
• Ensure exceptional customer experience through strong leadership.

Skills

Strong people management skills

Customer focus

Commercially minded

Creative approach

Effective communication

Job description

Overview

We are looking for an experienced tore Manager to join our Walton on Thames Monsoon & Accessorize stores. We are looking for a Store Manager who can lead by example, deliver excellent customer service, and support the management team to achieve the Company KPI's.,

We are now looking for an exceptional retail manager to join us having passion for our product and be proud to be a part of delivering a great experience for the Monsoon Accessorize customer. With your talent, passion and creativity you could become part of our growing team. We are a customer focused business that strives to create an exceptional experience for everyone who shops and works at Monsoon and Accessorize.

Responsibilities

• Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
• Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
• Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal

Qualifications

• Ensure an inclusive environment, promoting equality and kindness with your team. Our Store Management teams are extremely customer focused, commercially minded, and have strong people management skills combined with good planning and organisation skills. We value the qualities of enthusiasm, creativity, integrity and the desire for success. Demonstrate customer focus - ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
• A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can-do approach
• Possess a creative approach, to support the store and develop the team to reach their full potential
• The ability to communicate openly and effectively
• A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility. Monsoon Accessorize is an exciting and ethical fashion brand. We are a growing Company with stores in the UK, Republic of Ireland and in international markets. We were built on a way of working that we are really proud of, where values and ethics go hand in hand.

Benefits

• A competitive salary and exciting bonus scheme
• A Staff uniform allowance – enabling you to have fun wearing our accessories
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Children’swear and Monsoon Home
• An additional day's holiday to celebrate your birthday

Equal Opportunity

If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.