Store Manager - Lon Stoke Newington

Costa Coffee; London; On-site; GBP 37,000; Full time

Job summary

A leading coffee brand in London seeks a Store Manager to drive customer service and team performance. The role includes managing sales and creating an inviting atmosphere for customers. Ideal candidates will have strong leadership skills and a track record in managing successful teams. This position offers a salary of up to £37,000 per annum and excellent benefits.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Smart pension matched up to 10%

Quarterly and annual incentive scheme

Qualifications

• Strong leader with experience managing and developing successful teams.
• Ability to drive a strong customer service culture.
• Ambitious character wanting to contribute to growth.

Responsibilities

• Meet customer needs and drive positive customer service culture.
• Create an inviting setting for customers.
• Manage sales, profits, and team recognition.
• Train and develop team members.

Skills

Leadership

Customer service

Team development

Job description

Overview

Store Manager - London Stoke Newington - Up to £37,000 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. And as a Store Manager, you can too.

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal.

Perks and benefits

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
• And that\'s not all. Explore even more of our perks here: costaperks

We\'re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

Responsibilities

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We\'re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we\'re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]