Store Manager: Lead Teams & Elevate Customer Experience

HobbyCraft; Bournemouth; On-site; GBP 40,000 - 45,000; Full time

Job summary

A creative retail company in Bournemouth seeks a Store Manager to lead and manage store operations effectively. You will be responsible for delivering exceptional customer service, fostering a high-performance team, and ensuring compliance with health and safety regulations. The ideal candidate should have experience in retail management, strong leadership skills, and a passion for customer satisfaction. This full-time role offers a competitive salary and numerous benefits including holiday entitlement and employee discounts.

Benefits

33 days holiday including bank holidays

40% colleague discount

Cycle2Work scheme

Discounted gym membership

Fun event days for charity

Annual paid volunteer day

Birthday off

Employee Support Programme

Personal pension scheme

Qualifications

• Proven experience in a leadership or managerial role.
• Ability to motivate and develop team members.
• Strong commercial awareness in retail.

Responsibilities

• Lead by example and drive outstanding customer service.
• Manage the day-to-day operations of the store.
• Build and maintain a high-performing team.
• Ensure compliance with company policies and regulations.

Skills

Inspirational leadership

Customer service focus

Team development

KPI management

Effective communication

Job description

A creative retail company in Bournemouth seeks a Store Manager to lead and manage store operations effectively. You will be responsible for delivering exceptional customer service, fostering a high-performance team, and ensuring compliance with health and safety regulations. The ideal candidate should have experience in retail management, strong leadership skills, and a passion for customer satisfaction. This full-time role offers a competitive salary and numerous benefits including holiday entitlement and employee discounts.