Store Manager Hillsborough

Harvey & Thompson; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK pawnbroker in Sheffield is seeking a Store Manager to oversee store operations and manage a team. The role demands strong leadership and customer service skills in a fast-paced environment. Benefits include performance-related bonuses, generous holiday allowance, and discounts on products. Join a supportive team dedicated to community impact and personal growth.

Benefits

Quarterly performance-related bonus

30 days holiday

Up to 25% discount on jewellery and watches

Pension and life assurance

Training and mentoring package

Annual parking permit loan

Cycle to work scheme

Charity partnership involvement

Qualifications

• Experience managing and developing a team is essential.
• Previous experience in customer-facing roles is required.
• Ability to work in a fast-paced, busy environment.
• Weekend working will be required.

Responsibilities

• Manage all aspects of the store.
• Ensure customers have an amazing experience.
• Drive team engagement and development.

Skills

Team management

Relationship building

Customer service

Flexibility

Job description

Overview

Work with and develop a team who love what they do and help drive a growing business in your local community. Manage all aspects of your store in a fast-paced environment to make sure all our customers have an amazing experience with us.

Pawnbroking may not be at the top of everyone's list for their next career move. But, perceptions can be deceiving and there's a lot more to us than meets the eye. We've been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We\'re also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking. Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.

Responsibilities

• Have managed and developed a team.
• Have excellent relationship building skills and experience in a customer-facing role.
• Enjoy working in a busy environment.
• Be flexible - Weekend working will be required.

Qualifications

What we promise you

We promise to invest in you, to help you advance your career and be part of a team that makes difference to the communities we work in. Everyone who joins us benefits from:

• The opportunity to earn a quarterly performance-related bonus (up to £4k per annum).
• 30 days holiday (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
• Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
• Pension and life assurance.
• A training package designed for you and mentoring to make sure you continue to progress in your career.
• An annual loan for your parking permit or season ticket to help your commute to work.
• The option to take part in our cycle to work scheme.
• The chance to be involved in our charity partnership with Fareshare UK.