Store Manager - Greggs

Moto Hospitality; Grays; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading hospitality provider in Grays is seeking a Store Manager to oversee operations and ensure outstanding customer service. You will lead a team while managing financial targets and creating a positive workplace culture. Ideal candidates have experience in managing retail or catering teams and are ready to take their career to the next level. Attractive bonus and benefits included.

Benefits

Annual bonus up to £7,800

60% colleague discount across multiple brands

Enhanced benefits including pension and life assurance

Fabulous development opportunities

Qualifications

• Proven track record in managing and leading teams in a high volume, retail, or catering brand environment.
• Experience delivering against budgets, P&L, labour costs and ratios.
• Ability to build strong and positive relationships with stakeholders.

Responsibilities

• Ensure the unit achieves financial targets agreed in the budget.
• Support and develop your team, ensuring each colleague feels valued.
• Overall responsibility for driving consistent high-quality customer service.

Skills

Team management

Budget management

Relationship building

Mentoring and training

Ability to work under pressure

Job description

Overview

Store Manager - £30k to £34k - 40 hours per week

Address: Thurrock Services, M25, Junction 30/31, Arterial Road, Grays RM16 3BG

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.

As a Store Manager, you’ll lead your team in delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.

What you will get in return

• Annual bonus up to £7,800pa
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What You Will Be Doing As a Store Manager

• Ensure that the Greggs unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhering to and ensuring delivery of brand standards
• Overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge You’ll Need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Experience delivering against budgets, P&L, labour costs and ratios, and cost saving initiatives
• Ability to build strong and positive relationships with stakeholders
• Experience motivating and increasing the performance of your team with mentoring, training, and succession planning
• Ability to remain calm under pressure in a pressurised environment

You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!

Where our customer’s journey pauses, yours just begins.

Ready to start your journey with us, Apply today!

• Please note internally this role is called Department Manager
• Annual bonus of up to 20%, final value subject to location and performance

Want to know what it's like to work for us? Find out from our colleague Luca.