Store Manager: Customer Experience & Trading

Sainsbury's Supermarkets Ltd; Bristol; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading supermarket chain in the UK is looking for a Customer and Trading Manager to oversee store operations and ensure high standards of customer service. You will lead a team, manage performance, and handle daily operations. The ideal candidate will have previous management experience in a fast-paced environment and a strong track record in achieving KPIs. This role offers competitive pay and a range of employee benefits.

Benefits

10% staff discount at Sainsbury’s, Argos, and more

Annual bonus scheme based on performance

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension matching contributions

Access to wellbeing support

Cycle to Work scheme

Special offers on gym memberships and more

Qualifications

• Experience managing a team in a customer-facing environment.
• Track record of meeting/exceeding KPIs.
• Ability to manage performance issues and disciplinary actions.

Responsibilities

• Ensure store operations run smoothly every day.
• Manage a team of managers for efficient store performance.
• Be accountable for store management and operations.

Skills

Previous line management responsibilities

Brilliant customer service

Delivering KPIs

Managing disciplinaries

Operational leadership skills

Experience in a fast-paced environment

Job description

A leading supermarket chain in the UK is looking for a Customer and Trading Manager to oversee store operations and ensure high standards of customer service. You will lead a team, manage performance, and handle daily operations. The ideal candidate will have previous management experience in a fast-paced environment and a strong track record in achieving KPIs. This role offers competitive pay and a range of employee benefits.