Store Manager - Bagshot Drive Thru

Costa Coffee; Bagshot; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading coffee chain in Bagshot is searching for a Store Manager to enhance customer service and drive sales. The ideal candidate will possess strong leadership skills, aiming to develop a high-performing team while maintaining a welcoming atmosphere. Responsibilities include community engagement and training team members to ensure a memorable experience for customers. The position includes perks such as a share scheme and a generous employee discount, creating a supportive workplace.

Benefits

Access to Coca‑Cola share scheme

50% discount on food and drinks

Smart pension with matched contributions

Quarterly and annual bonus opportunities

Qualifications

• Strong leadership skills with experience managing successful teams.
• Proven ability to enhance customer experience and drive sales.
• Ambitious character with a focus on growth and community engagement.

Responsibilities

• Meet customer needs and drive a positive service culture.
• Create inviting store environments to encourage repeat visits.
• Develop and train team members for success.

Skills

Customer service

Team management

Leadership

Sales management

Pressure handling

Job description

Overview

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be
• A strong leader with experience managing and developing successful teams
• A forward‑thinker with one eye on where we're heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure
• At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

Perks

• Access to the Coca‑Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa‑owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
• Explore even more of our perks here: https://costaperks

Culture

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.