Store Manager

The Body Shop; York and North Yorkshire; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading beauty retailer in York and North Yorkshire seeks a passionate Store Manager to lead the team and drive retail excellence. In this role, you'll create an inspiring customer experience, manage sales targets, and develop your team. You must possess strong beauty retail expertise and leadership skills to ensure the success of the store. Flexibility to work weekends is required. Join us to be part of a company that champions positive change and empowers individuals.

Qualifications

• Experience in beauty retail and people leadership.
• Ability to meet sales targets with strong planning skills.
• Experience using data for commercial decisions.

Responsibilities

• Drive store and team to deliver retail excellence.
• Shape customer-focused store experiences.
• Manage stock and monitor change effectively.

Skills

Beauty retail expertise

Sales and performance management

Team leadership

Outstanding communication skills

Planning and organizing skills

Good IT skills

Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty‑free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience

More about the role

Customer Experience

We want someone who will shape a customer‑focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand.

Delivery

Retail related beauty expertise is highly desirable at management level. We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products!

Teamwork and People Management

Our people are at the heart of everything we do. We’re particularly in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard.

What we look for

• Experience in beauty retail and people leadership
• Able to control and meet sales and performance targets with outstanding planning and organising skills
• Experience of using data provided to make sound commercial and business decisions
• Ability to work collaboratively within a feedback culture
• Team coaching and development
• Ability to demonstrate outstanding communication and operational skills
• Leadership skills to achieve personal and business success.
• Good IT Skills
• Flexibility to work across Sunday to Saturday is required.

Talent Drivers

Commerciality Collaborative Skills Leadership Personal Conduct Purpose