Store Manager

Frasers Group; Stoke-on-Trent; On-site; GBP 35,000 - 41,000; Full time

Job summary

A leading luxury fashion retailer seeks an experienced Store Manager for their Hanley Churchway Store. The role requires strong leadership skills and a minimum of 3 years in fashion retail. Key responsibilities include maximizing turnover, managing the team to reach sales targets, and ensuring excellent customer service. The position offers a competitive salary of £35,039, alongside various bonuses and discounts across all brand offerings, making it a prime opportunity for a driven individual.

Benefits

28 Days Holiday

50% Instore Uniform Discount

Discounted Gym Membership

Group Wide 20% Discount

Qualifications

• 3 years experience in a leadership role in a fashion retail environment.
• Strong clientele background with a solid database of personal contacts.
• Exceptional people manager with leadership and motivational skills.

Responsibilities

• Maximise turnover to exceed targets and improve performance.
• Manage and motivate the team to achieve sales targets.
• Ensure exceptional customer service at all times.

Skills

Leadership experience

Communication skills

Analytical skills

Clientele management

Planning and organization

Retail experience

Job description

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Company Description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion, we now require a truly exceptional, driven and proven Store Manager to join our Flannels team in our Hanley Churchway Store.

Job Description

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
• Drive and deliver KPI's
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications

Skills and knowledge

• 3 years experience in a leadership role in fashion retail environment
• You should have a strong clientele background, with a solid database of personal contacts and clients
• Previous retail experience within the luxury/premium sector is essential
• You will be an exceptional people manager, with strong leadership and motivational skills
• Excellent communication, planning and organisational skills
• Excellent analytical skills, the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area

Personal qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Trend aware, fashion conscious and well presented at all times

Additional Information

• Basic rate salary £35,039
• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 50% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands