Store Manager

Safestore; Nottingham; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading storage solutions company is seeking a Store Manager in Nottingham. In this full-time permanent role, you will lead a friendly team focused on exceptional customer service and maximizing sales. The position offers competitive compensation, generous benefits including bonuses, and extensive training opportunities.

Benefits

28 days paid holiday per year

Bonuses based on achieving targets

Enhanced parental leave

Pension scheme

Healthcare cash plan

Wellbeing initiatives

Sharesave scheme

Colleague and family discounts

Employee Assistance Programme

Qualifications

• Previous management experience in customer-facing roles.
• Operational background in retail or consultative sales.
• Ability to lead and coach a team for performance.

Responsibilities

• Lead and motivate the team to deliver excellent customer experiences.
• Achieve sales targets by understanding customer requirements.
• Manage store standards and health and safety responsibilities.

Skills

Customer service

Sales

Leadership

Communication

Commercial acumen

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Store Manager

Department: Region 12

Employment Type: Permanent - Full Time

Location: Nottingham

Compensation: GBP 29,000 / year

Description

Here at Safestore, our people make the difference. We're a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.

Basic starting salary: GBP 29,000 per annum, including a bonus that can increase your total earnings to up to GBP 33,350 per year.

As a Store Manager, you will lead by example, providing your team with all the encouragement and training they require. You will motivate them to deliver an excellent customer experience and build strong customer relationships. Your focus will be on driving your team's performance and maximising sales.

We want you to be yourself, and soon you will be part of the Safestore team, delighting our customers and achieving your store's bonus targets.

This is a full-time, permanent role working 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours until 8:30pm on Thursdays), and Sundays from 10:00am to 4:00pm.

What we will offer you:

• 28 days paid holiday per year (including bank holidays)
• Bonuses based on achieving targets, including a basic monthly salary
• Enhanced parental leave
• Pension scheme
• Healthcare cash plan for all colleagues
• Wellbeing initiatives such as discounted gym memberships and a cycle-to-work scheme
• Sharesave scheme with a successful track record
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme

What you will offer us:

• Sales: Achieving targets by understanding customer requirements, advising on the best solutions from inquiry to move-in, and driving store performance (P&L).
• People: Leading and motivating the team through coaching and constructive feedback to enhance performance.
• Customer service: Maximising customer experience with exceptional service.
• Store Standards: Managing store responsibilities, including Health and Safety, and maintaining high standards to create a great impression.

A successful Store Manager will:

• Have previous management experience
• Have an operational background in a customer-facing environment such as retail or consultative sales
• Be able to lead and coach a team for performance
• Communicate effectively and build relationships with stakeholders
• Possess strong commercial acumen
• Lead your team through the fast-moving storage industry environment