Store Manager

Safestore Holdings PLC; Nottingham; On-site; GBP 33,000; Full time

Job summary

A leading storage solutions company is seeking a Store Manager in Nottingham. In this full-time permanent role, you will lead a team to deliver exceptional customer service while maximizing sales and achieving targets. Ideal candidates should have management experience in a customer-facing role along with strong leadership and communication skills. The position offers benefits including 28 days of paid holiday, performance bonuses, and a pension scheme.

Benefits

28 days paid holiday

Monthly performance bonuses

Pension scheme

Healthcare cash plan

Discounted gym membership

Employee Assistance Programme

Qualifications

• Experience in a management role is essential.
• Operational background in a customer-facing environment such as retail/sales.
• Ability to lead a team and coach for performance.
• Strong communication skills for relationship building.

Responsibilities

• Achieve targets by understanding customer requirements and advising solutions.
• Lead and motivate the store team through coaching.
• Maximise customer experience with exceptional service.
• Manage store responsibilities and maintain exceptional standards.

Skills

Sales

Leadership

Customer service

Communication

Commercial acumen

Job description

Store Manager

Department: Region 12

Employment Type: Permanent - Full Time

Location: Nottingh am

Compensation: £33,000 / year

Description

Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.

Basic starting salary: £33,000 per annum. Including a bonus each month which can take you up to - £37,950 per annum

As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales.

We just want you to be yourself, and before you know it you will be part of the Safestore team, dazzling our customers and achieving your store’s bonus targets.

This is a full-time, permanent role where you’ll work 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts will fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours on Thursdays until 8:30pm) and Sundays from 10:00am to 4:00pm.

What we will offer you:

• 28 days paid holiday per year (including bank holidays)
• Bonuses of basic monthly salary for achieving targets
• Enhanced parental leave
• Pension scheme
• Healthcare cash plan for all colleagues
• Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
• Sharesave scheme with huge success historically for our colleagues
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme

What you will offer us:

• Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
• People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
• Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
• Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.

A successful Store Manager will:

• Have had previous experience in a management role
• Have an operational background in a customer facing environment such as retail/consultative sales
• Be able to lead a team and coach for performance
• Be able to communicate and build relationships with all stakeholders
• Have strong commercial acumen
• Be able to lead your team through the fast-moving storage industry environment