Store Manager

British Heart Foundation; Matlock; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading charity organization in Matlock is seeking a Store Manager to lead its team, maximize sales and ensure high retail standards. With a focus on community and sustainability, the role includes motivating a diverse team and managing store operations. Experience in retail or hospitality is essential, and candidates must be flexible with working hours. Exceptional employee benefits include generous leave allowance and support programs.

Benefits

38 days annual leave

Holistic support leave

Enhanced family policies

Wagestream

25% staff discount

Health cash plan

Access to a 24/7 Virtual GP

Pension with employer contribution

Cycle to work scheme

Discounts on gym memberships

Qualifications

• Experience working in a customer facing role in retail, hospitality or service industry.
• Experience of leading, motivating and developing teams.
• Ability to work under own initiative and take a proactive approach to changing needs.

Responsibilities

• Accountable for store performance and maximising sales.
• Lead a fast-paced, hands-on operation with donation volumes.
• Achieve store targets by leading an inclusive and diverse team.

Skills

Customer service experience

Team leadership

Commercial awareness

Sales target achievement

Flexibility in working hours

Job description

Overview

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.

Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

Responsibilities

• Accountable for store performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that demonstrates the BHF values.
• Lead a fast-paced, hands-on operation with donation volumes that contribute to funding life saving research.

Qualifications

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L
• Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Please note you will have to be fully flexible for this role.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Our vision is a world where everyone has a healthier heart for longer. We\'ll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Employee benefits

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers