Store Manager

Vision Express; Maidstone; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading optical retail brand in Maidstone is seeking a Store Manager for its fast-paced store inside Tesco. The ideal candidate will drive sales, maintain clinical standards, and lead a collaborative team. Responsibilities include delivering outstanding customer service and managing a diverse workforce. This opportunity offers a chance to develop your career within a supportive environment of over 550 stores. Attractive benefits include bonuses and generous eyewear allowances.

Benefits

Free eyewear up to £550 annually

On target bonuses up to £8,280

Stretch target bonuses up to £16,560

Family and friends discount

33 days annual leave

Employee Assistance Program

Opportunities with OneSight EssilorLuxottica Foundation

Qualifications

• Proven experience in retail management, ideally in optical or high-demand customer-facing settings.
• Ability to lead and develop a retail team.
• Experience in developing a store improvement plan.

Responsibilities

• Lead the team to deliver exceptional patient care.
• Drive sales performance and maximize conversion.
• Maintain high clinical and operational standards.

Skills

Sales-driven mindset

Strong commercial skills

Exceptional customer service

Emotional intelligence

Team management

Problem-solving

Job description

Join Vision Express as the Store Manager of our small, fast-paced optical store located inside Tesco, Lunsford Park, Aylesford. This single testing room store is supported by one resident Optometrist and five Retail Optical Assistants, creating a close-knit, collaborative environment.

We're seeking a sales-driven retail manager with strong commercial skills and proven experience in retail management, ideally in optical or high-demand customer-facing settings. You'll lead the team to deliver exceptional patient care, drive sales performance, maximise conversion, and maintain high clinical and operational standards.

If you thrive in a busy optical retail environment and want to take ownership of a successful community store, this is a fantastic opportunity to grow your career with a leading eye care brand.

Benefits

• Free eyewear up to £550 annually with immediate eligibility.
• On target bonuses of up to £8,280, depending on store performance.
• Stretch target bonuses of up to £16,560, depending on store performance.
• Family and friends discount of 75%, 50% and 25% with a free eye test.
• 33 days annual leave with the opportunity to buy or sell holiday.
• Employee Assistance Program offering confidential support for your wellbeing.
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation.

Some experiences you might have

• Previous experience of developing a store improvement plan.
• Managing resource to meet demand and maximise sales.
• Solving complex problems for colleagues and customers.
• Remaining delivery focussed throughout challenging times.
• Being customer obsessed and providing exceptional customer service.
• Showing emotional intelligence to support yourself, colleagues or customers in difficult moments.
• Working as part of a winning team and taking lessons from mistakes.
• Managing a team, selecting and developing colleagues and working with HR.
• Displaying a positive attitude that has influenced others to commit to a cause.

Why Vision Express?

Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.

Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.