Store Manager

Heron Foods; King's Lynn and West Norfolk; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading discount food retailer is seeking a Store Manager in King's Lynn and West Norfolk to lead a team in achieving sales targets and operational excellence. Responsibilities include motivating the team, ensuring compliance, and delivering exceptional customer service in a fast-paced environment. Ideal candidates will have proven retail management experience, a passion for customer service, and the ability to thrive in a community-focused setting. This role offers a competitive salary and opportunities for career development.

Benefits

Competitive salary

30 days annual leave

10% exclusive discounts

Wellbeing support

Career development opportunities

Qualifications

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail and customer service.

Responsibilities

• Lead and motivate your team to achieve sales targets.
• Ensure operational excellence and compliance.
• Deliver exceptional customer service and resolve queries.

Skills

Team development

Customer service

Leadership

Retail management

Job description

Overview

As a Store Manager, you'll be at the heart of our success, taking responsibility for leading and motivating your team to deliver exceptional results and achieve sales targets.

Responsibilities

• Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding: This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you'll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

As a Store Manager, you'll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we'd love to hear from you.

We're seeking individuals who bring:

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast-paced, community-focused retail environment.

Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we're a company on the move, committed to delivering value to our customers and opportunities to our teams. We're proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK's 'Happiest Workplaces' in the WorkL Awards. At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Benefits

• Competitive Salary: £30,000 per annum plus bonus opportunities.
• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service.
• Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.