STORE MANAGER

Jolyon Marshall Limited; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury jewellery brand in Greater London is looking for a Store Manager who will lead the team in enhancing customer service and driving sales. The ideal candidate will ensure top-quality first impressions and act as a brand ambassador, maintaining exceptional visual merchandising standards. Leadership skills and a passion for luxury goods are essential. Experience in operations management and a commitment to training team members will be key to success in this role.

Qualifications

• Experience leading a store to maintain service reputation.
• Strong leadership and team management skills.
• Knowledge of luxury goods and visual merchandising.

Responsibilities

• Drive sales and ensure exceptional customer experience.
• Foster a culture of shared learning among team members.
• Prioritize security, loss prevention, and stock management.

Job description

STORE MANAGER

Our client is a made-to-order diamond jeweller which is determined to grow their client accessibility nationwide, be it online or in-store. Possessing jewellery crafting experience that spans a couple of centuries, they are uniquely market placed to fulfil every customer's unique jewellery wearing dream.

Job role

• Experience leading a store to maintain and accelerate the client's service reputation while ensuring operational slickness and driving sales.
• Your leadership and team management will ensure colleagues adopt best practices, emphasising engagement and consultation value to all who visit to potentially buy.
• Product knowledge is key to your protege's in‑store success, and you are ever keen to cultivate a climate of shared learning.
• Sales performance and customer experience are key metrics that will be at the forefront of your management view.
• First impressions matter in this luxury goods field, so a fostering of being a ‘Brand Ambassador’ whatever the role held is key, and from a store look perspective visual merchandising and cleanliness must be immaculate.
• Security and loss prevention calls for constant prioritisation as does the management and constant auditing of stock – at all times. Your team must be aware of …