Store Manager

British Heart Foundation; Greater Lincolnshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known charity organization in Lincoln is seeking a dedicated Store Manager to lead their fashion store team. This full-time role requires excellent customer service skills and the ability to motivate and develop a team while achieving sales targets. The successful candidate will enjoy generous benefits such as annual leave, holistic support leave, employees' discounts, and pension contributions. Flexibility to work weekends and bank holidays is essential in this fast-paced environment.

Benefits

38 days annual leave

Holistic support leave

Enhanced family policies

Wagestream access

25% staff discount

Health cash plan

24/7 Virtual GP access

Pension with employer contribution

Cycle to work scheme

Discounts on gym memberships

Qualifications

• Experience in retail, hospitality or service industry is required.
• Must be fully flexible to work varied shifts including weekends.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead and motivate a team for high retail standards.
• Achieve sales targets and maintain commercial awareness.
• Work under your own initiative based on business needs.

Skills

Customer facing experience

Team leadership

Commercial awareness

Sales target achievement

Proactive approach

Ability to work under pressure

Job description

Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We are looking for a Store Manager to join our fashion store in Lincoln - LN5 7DQ. What does this role involve?

Responsibilities

• Experience working in a customer facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands on, fast-paced environment
• An understanding of budgets and P&L

This is a full time role for 35hrs a week. Our stores are fast‑paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Please note that you will need to be fully flexible for this role.

What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting‑edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join BHF?

We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream – early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers