Store Manager

Heron Foods; Gateshead; On-site; GBP 26,000 - 31,000; Full time

Job summary

A prominent UK discount retailer is seeking a Store Manager for their Gateshead location. This leadership position involves motivating teams to achieve sales targets while ensuring operational excellence in a fast-paced environment. Ideal candidates will have proven experience in a retail leadership role, a genuine passion for customer service, and a commitment to fostering team development. Join a company recognized for its supportive culture and competitive salary, along with generous leave and exclusive discounts.

Benefits

Competitive salary plus bonuses

30 days annual leave

10% store discounts

Wellbeing support

Access to exclusive deals

Career development opportunities

Qualifications

• Proven experience as a Store Manager or Retail Manager.
• Strong track record in developing teams and achieving results.
• Passion for retail and customer service.

Responsibilities

• Lead and motivate the team to achieve sales targets.
• Ensure operational excellence and compliance.
• Deliver exceptional customer service and resolve queries.
• Develop talent within the team and create succession plans.

Skills

Team leadership

Customer service

Operational excellence

Sales targets achievement

Job description

Role overview

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Durham Road, NE9 5EF

Salary: Circa £31,000 per annum plus bonus opportunity

Hours: 45hrs per week

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family‑owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast‑paced, community‑focused environment. If you thrive in a high‑energy setting and are passionate about retail, we’d love to hear from you.

What We Offer Our Store Managers

• Competitive Salary: Up to £31,000 per annum plus bonus opportunities.
• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service.
• Career Development: Ongoing learning opportunities, including on‑the‑job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do

As a Store Manager, you’ll be at the heart of our success, taking responsibility for:

• Leading and motivating your team to deliver exceptional results and achieve sales targets.
• Providing hands‑on leadership, coaching, and fostering a collaborative, high‑performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

What We’re Looking For

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast‑paced, community‑focused retail environment.

Apply Today

Don’t wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!