Store Manager

MATIERE PREMIERE; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A luxury fragrance brand in the UK is looking for a Store Manager to lead their first London store. In this role, you will drive sales performance, manage a team, and ensure an exceptional client experience. The ideal candidate has 3-5 years of experience in luxury retail, possesses strong leadership skills, and is sensitive to high-end client expectations. This position offers a stimulating environment and opportunities for career development within a growing brand.

Benefits

Continuous training and career development opportunities

Stimulating and elegant work environment

Key role in the opening of the London store

Qualifications

• Proven experience (minimum 3–5 years) in team management within luxury retail.
• Strong sensitivity to high-end client expectations.
• Natural leadership and passion for people development.

Responsibilities

• Drive boutique sales and achieve revenue targets.
• Lead and coach the team to deliver exceptional client experiences.
• Ensure compliance with visual merchandising guidelines.

Skills

Team management

Commercial acumen

Client relationship management

Leadership

Fluency in English

Job description

About MATIERE PREMIERE

MATIERE PREMIERE fragrances are built around an overdose of a single natural ingredient.

Co‑founded by Master Perfumer Aurélien Guichard, the Maison blends tradition and modernity, revealing the pure texture and most beautiful facets of each raw material through refined, contemporary compositions.

Excellence in quality guides every step, from the careful selection of the finest natural ingredients to sustainable and ethical sourcing worldwide.

Your Mission

As Store Manager, you are the true ambassador of the House — responsible for driving sales performance, leading the team, and delivering an exceptional client experience.

Business Development & Performance

• Drive the boutique’s sales and ensure achievement of revenue and KPI targets.
• Analyse performance and implement action plans to maximise results.
• Build and retain a loyal client base, cultivating strong relationships with both local and international clientele.
• Develop client loyalty and implement appropriate CRM tools and clienteling actions, including in‑store events.
• Review and submit sales and operational reports to management.

Team Leadership

• Lead, inspire, and coach the team (Team Leader and Fragrance Sales Advisors).
• Recruit in collaboration with the Area Manager and the Recruitment team.
• Foster a positive, motivating environment that reflects the values of the House.

Operational & Brand Excellence

• Guarantee flawless execution of the Retail Excellence ceremonial.
• Train and develop talents to achieve excellence in both service and results in accordance with company policy.
• Ensure perfect product presentation and compliance with visual merchandising guidelines.
• Oversee daily operations : stock management, scheduling, reporting, and internal communication.
• Ensure compliance with grooming standards according to the House guidelines.
• Carry out any other duties within your capacity, which the Company may reasonably require.

Profile

• Proven experience (minimum 3–5 years) in team management within luxury retail, ideally in niche or selective perfumery.
• Strong commercial acumen and sensitivity to high‑end client expectations.
• Natural leadership, passion for people development, and refined sense of service.
• Fluent in English; another language would be a plus.
• Impeccable presentation, energy, and enthusiasm for the world of fragrance.
• Strong computer skills.

What We Offer

• A stimulating and elegant environment within a fast‑growing luxury fragrance brand.
• Continuous training and career development opportunities.
• A key role in the opening and success of our first London store.