Store Manager

TOM FORD FASHION; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A luxury fashion brand is seeking a skilled Store Manager to lead the boutique in London. The ideal candidate will have over 8 years of experience in Luxury Retail management, focusing on sales targets, team leadership, and client retention. This full-time role requires strong organizational skills, fluency in English and Italian, and a commitment to excellence. Join a dynamic team dedicated to enhancing client experience and driving boutique development in a collaborative environment.

Qualifications

• Minimum 8 years of experience in a managerial role in Luxury Retail.
• Excellent knowledge of English and Italian.
• Sensitivity towards product and the Luxury world.

Responsibilities

• Coordinate and develop the boutique.
• Achieve sales targets and KPIs.
• Lead and manage the Sales Team.

Skills

Team management skills

Clienteling mindset

Attention to detail

Strong results orientation

Flexibility and openness

Tools

Microsoft Office Suite

Job description

Tom Ford Fashion is looking for a STORE MANAGER to join our boutique in London (Sloane Street).

The candidate, with at least 8 years of proven experience in a managerial role within the Luxury Retail sector, will be responsible for coordinating the store and ensuring the protection of the Brand image, achieving sales targets and related KPIs, managing the Sales Team, and developing the client portfolio in order to maximize the boutique’s potential. The Store Manager will also be responsible for driving the development of the boutique and actively participating in all boutique operations.

The role will report directly to the Director of Stores and Operations Europe.

Main responsibilities

• Coordination and development of the boutique
• Sales activities
• Budgeting and reporting
• Monitoring store performance to achieve sales targets and KPIs
• Leading and coordinating the Sales Team
• Ensuring compliance with all company processes and guidelines
• Guaranteeing a consistent Client Experience aligned with company directives
• Actively participating in all boutique operations
• Ensuring that all processes comply with internal, legal, safety, and HR requirements

Requirements

• At least 8 years of experience in a managerial role within the Luxury Retail sector
• Sensitivity towards product and the Luxury world
• Excellent knowledge of English and Italian
• Strong results orientation
• Clienteling mindset, with a focus on building loyalty and increasing client retention (from beginners to VICs)
• Strong team management skillsInclusive leadership and entrepreneurial spirit
• Accuracy, attention to detail, and organizational skills
• Availability, flexibility, openness, listening skills, curiosity, dynamism
• Excellent knowledge of Microsoft Office Suite
• Availability for short business trips

Working hours

full-time, 5 days per week including weekends and holidays

Workplace

London

Why work with us?

At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.