Store Manager

Crew Clothing; Braintree; On-site; GBP 25,000 - 35,000; Full time

Job summary

A British fashion retailer seeks a dedicated leader to enhance store performance through sales improvement and exceptional visual merchandising. This role involves recruiting and developing a motivated team that delivers outstanding customer service. Candidates should possess strong customer service skills and be driven by sales targets. The environment values collaboration, creativity, and personal growth, making it an ideal workplace for aspiring retail leaders.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Qualifications

• Strong focus on customer service to enhance store experience.
• Experience in driving sales and meeting targets.
• Ability to maintain high visual merchandising standards.

Responsibilities

• Drive consistent improvement in sales and KPIs.
• Recruit, retain, motivate, and develop the team.
• Control store payroll and expenditures to stay within budget.
• Train and induct team members for excellent customer service.
• Maintain impressive visual merchandising standards.

Skills

Customer service focused

Sales and target driven

Excellent visual merchandising skills

Commercial awareness

Good communication skills

Job description

You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI's and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Drive consistent improvement to the store’s sales, KPI's, and all other areas of measured success.
• Recruit, retain, motivate, and develop the team to drive the success of the store.
• Maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers.
• Control payroll and other store expenditures, ensuring they come within budget.
• Train and induct the team to deliver excellent customer service.
• Deliver LFL growth of both sales and KPI performance in the store.
• Maintain impeccable visual merchandising standards throughout the store, ensuring effective use of space and stock availability.
• Comply with reasonable instructions from senior members of the retail team.
• Develop, review and appraise the team based on key performance indicators and manage poor performers.
• Ensure integrity of the brand is maintained through correct behaviours and uniform standards of the team.

Essential Qualifications

• Customer service focused.
• Sales and target driven.
• Excellent visual merchandising skills.
• Commercial awareness.
• Good communication skills.

Desirable Qualifications

• Good IT skills.
• Experience of managing poor performance.
• Experience of working in a premium fashion brand.

About the Company

At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name - Crew.

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.