Store Leader – Customer & Trading (Convenience)

Sainsbury's Supermarkets Ltd; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major UK retailer in Coventry seeks a Customer and Trading Manager to oversee daily operations, manage a team, and ensure excellent customer service. The candidate should have previous line management experience and a proven track record of meeting performance indicators. The store offers salary based on experience and a comprehensive benefits package, including discounts, bonuses, and development opportunities.

Benefits

10% discount after four weeks

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension match 4-7.5%

Sainsbury’s share scheme

Wellbeing support

Cycle to Work scheme

Special offers on various memberships

Qualifications

• Experience in a fast-paced, operational environment.
• Ability to manage performance and conduct disciplinaries.
• Demonstrated success in meeting or exceeding KPIs.

Responsibilities

• Oversee daily store operations and ensure they run smoothly.
• Manage performance and capability of your team.
• Ensure customers are served efficiently and safely.

Skills

Previous line management responsibilities

Brilliant customer service

KPI management

Employee relations management

Operational leadership skills

Team motivation

Job description

A major UK retailer in Coventry seeks a Customer and Trading Manager to oversee daily operations, manage a team, and ensure excellent customer service. The candidate should have previous line management experience and a proven track record of meeting performance indicators. The store offers salary based on experience and a comprehensive benefits package, including discounts, bonuses, and development opportunities.