Store Assistants

Toolstation; West Green; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail chain seeks a committed Store Assistant in West Green, UK, to provide outstanding customer service and assist in daily store operations. Candidates should be reliable and proactive, with the ability to handle deliveries, stock maintenance, and sales promotions. This role offers opportunities for career progression and development through extensive training programs. Enjoy benefits like 22 days holiday, company pension, and discounts across Travis Perkins companies.

Benefits

22 days holiday + Bank Holidays

Company pension scheme and life assurance

Bonus scheme and cycle to work programme

20% discount across all Travis Perkins companies

Health and wellbeing support

Financial education and support

Qualifications

• Committed to delivering excellent customer service.
• Ability to manage early starts and late finishes.
• Flexibility and reliability in attendance.

Responsibilities

• Assist customers in finding needed items.
• Handle deliveries and unpack stock regularly.
• Maintain a clean and inviting store environment.
• Proactively promote Toolstation Club and Trade Accounts.

Skills

Customer service

Reliability

Proactive sales

Team support

Job description

Store Assistant in Sutton

16 hours per week

We are looking for candidates who live locally and can easily commute to our store.

Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we’re not just looking for what you can bring to us today - we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.

If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job.

You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.

No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.

Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.

Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.

Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.

Be proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.

Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.

Your best self: Bring your energy, enthusiasm, and let your personality shine.

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits?

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare +
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.