Store Assistant

Toolstation Ltd; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Liverpool seeks a Store Assistant to provide outstanding customer service and manage store operations. Responsibilities include handling deliveries, maintaining cleanliness, and engaging with customers. Ideal candidates should have a warm personality and be reliable. This role offers flexible hours and opportunities for career development within a supportive environment. With comprehensive benefits and a focus on employee growth, this could be the perfect fit for enthusiastic individuals looking to advance their careers.

Benefits

22 days holiday + Bank Holidays

Company pension scheme

Bonus scheme

20% discount across all Travis Perkins companies

Health and wellbeing support

Discounts at over 1,000 retailers

Qualifications

• A warm, friendly personality to maintain high store standards.
• Reliability and flexibility to support customers and team.
• Enthusiasm and energy in the workplace.

Responsibilities

• Handle deliveries, unpack stock, and keep the store clean.
• Provide outstanding service to all customers.
• Proactively sell benefits of Toolstation Club and Trade Accounts.

Skills

Customer service

Reliability

Communication

Job description

What you'll do

Store Assistant Knowsley

16 hours per week

We are looking for candidates who live locally and can easily commute to our store.

Our store is open from 7 AM to 8 PM, so you will need to manage early starts and late finishes.

At Toolstation, we focus on growth. Many managers started as Store Assistants and now run their own stores or oversee operations.

If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job.

You will be the friendly face of Toolstation, helping customers find what they need, and will be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service you’ll fit right in.

No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.

Get stuck in

• Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
• Provide outstanding service – whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
• Ask the right questions – show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
• Be proactive – you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts and sign customers up to experience great deals and competitive prices.

What you'll bring

• A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
• Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
• Your best self: Bring your energy, enthusiasm, and let your personality shine.

What you’ll get

Why Join Us?

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare+
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Equal Opportunity Statement

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.