Stock Integrity Analyst & Investigator

Kuehne + Nagel; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics company in the UK is seeking a Contract Logistics Specialist to manage warehousing operations. This hybrid role involves investigating stock discrepancies and collaborating with customers. The ideal candidate will have strong analytical skills and a customer-focused approach. Benefits include 26 days of holiday, life assurance, and training opportunities to foster career growth.

Benefits

26 days holiday plus bank holidays

3x Life Assurance

Pension scheme

Personal development programme

Cycle to work scheme

Discounts on stores

Refer a friend scheme

Health Cash plans

Qualifications

• Experience within a customer-focused environment.
• Strong attention to detail and analytical skills.
• Ability to prioritize tasks in fast-paced settings.

Responsibilities

• Manage end-to-end warehousing operations.
• Investigate stock discrepancies and customer queries.
• Collaborate with team members and external customers.

Skills

Customer-focused experience

Analytical skills

Time management

Excellent communication

Technical proficiency in Microsoft Office

Problem-solving abilities

Team collaboration

Tools

Microsoft Office Suite

Warehouse Management Systems

Job description

Overview

It's more than a job. As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you contribute to the success of your team and to day-to-day operations in the warehouse and distribution centres. The Analyst & Investigator will play a critical role in investigating discrepancies relating to issue and receipt activities, conducting physical stock taking of inventory held, including 100% stock location check. This role is a hybrid of warehouse work and office-based work. After an initial training period of 6 months, this role offers a hybrid arrangement—1/2 days from home each week—providing an excellent work-life balance.

Responsibilities

• Collate data from various sources, e.g. Warehouse and Inventory Management Systems (WMS & IMS) and manual spreadsheets
• Conduct detailed investigations into stock discrepancies and customer queries
• Communicate with external customers daily as part of investigating discrepancies
• Analyse and interrogate data and report outputs
• Progress transactions in IMS and WMS
• Progress and resolve stock and parts queries
• Progress and resolve external and internal customer queries
• Be able to physically identify issues visually within warehouse
• Follow efficient standards of work to comply with legislation, health & safety and company policy
• Other duties in line with business needs; flexibility recognised as a prerequisite of the role

What we would like you to bring

• Experience: Experience within a customer-focused environment
• Attention to Detail: Analytical and numerate/data rational
• Organisational Skills: Strong time management and ability to prioritise tasks in a busy, fast-paced environment
• Communication: Excellent verbal and written skills to interact with internal teams and external customers
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, etc.); experience in logistics or warehouse management systems is an added advantage
• Problem-Solving: Strong analytical and problem-solving abilities
• Team Player: Ability to collaborate with diverse teams and work independently when necessary

What's in it for you

As well as our competitive pay rates and superb training opportunities, we offer a great working environment. You will be respected and valued, with genuine opportunities to progress and develop.

• 26 days holidays plus bank holidays; 2 volunteering days per year
• 3x Life Assurance
• Option to join the KN Route2 pension scheme
• A tailored personal development and training programme
• Cycle to work scheme
• Discounts on high street stores and local supermarkets
• Refer a friend scheme
• Health Cash plans for routine healthcare costs

About us

Logistics shapes everyday life—from the goods we consume to the healthcare we rely on. Kuehne+Nagel is a global leader with a strong heritage and a vision to move the world forward. We offer a safe, stable environment where your career can make a real difference, helping deliver life-saving medicines, sustainable transportation solutions, and community support.

We are Gold Covenant holders and a forces-friendly employer who recognise the skills and value service leavers bring. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions without a prior signed agreement will be considered our property and no fees will be paid.