Stock Compliance and Process Manager - Non Food

Sainsbury's; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading UK retailer is seeking a Stock Compliance and Process Manager to enhance stock management across Non-Food channels. This role requires an experienced professional with strong knowledge of logistics and fulfillment processes. Key responsibilities include managing stock KPIs, driving improvements, and leading initiatives to enhance customer service. If you excel in data analysis and communication, this position offers a dynamic work environment and opportunities for growth.

Benefits

10-15% colleague discount

Performance-related bonus up to 20%

Private healthcare

Cycle to work scheme

Up to 26 weeks pay for maternity leave

Qualifications

• Proven knowledge of stock processes and procedures.
• Ability to work with large data sets effectively.
• Excellent problem-solving skills.
• Strong communication and collaboration skills.

Responsibilities

• Manage stock and shrink KPIs.
• Develop a robust reporting suite.
• Lead improvement initiatives and drive business change.
• Provide coaching and training to operational teams.

Skills

Stock process knowledge

Data analysis

Problem-solving

Communication skills

Collaboration

Leadership

Job description

Why join us

Joining our team at Sainsbury's in the role of Stock Compliance and Process Manager offers the opportunity to drive impactful change and innovation across our large scale Logistics and Fulfilment division. You will be a key player in managing our end-to-end stock management, compliance, and strategy across our Non-Food channels and collaborate closely with cross‑divisional stakeholders to achieve business objectives and enhance customer service.

With a focus on continuous improvement and strategic planning, you will have the chance to lead forward flow initiatives, drive cost‑saving opportunities, and develop a high‑performing team dedicated to excellence. By joining us, you will be part of a dynamic environment that values expertise, teamwork, and personal growth, providing the support and resources needed to succeed in a challenging and rewarding role.

This is a field and home based role which will require you to travel across our UK logistics network as and when required.

What you’ll do

Your responsibilities will include managing stock and shrink KPIs, building collaborative relationships with key stakeholders, developing a robust reporting suite, leading improvement initiatives, identifying cost‑saving opportunities, and driving business change activities. You will serve as the subject matter expert for stock / shrink management, providing coaching and training to operational teams, and representing Logistics and Fulfilment in cross‑divisional forums.

Your role will involve making critical recommendations to senior management regarding stock / shrink compliance and contributing to the delivery of the stock loss budget. You will lead, engage, and inspire your team to deliver successful results while maintaining a proactive approach to leading change and delivering value.

Who you are

You are an experienced professional with a strong practical knowledge of stock processes and procedures within fast‑paced and ever‑changing logistics and fulfilment environments. Your exceptional organisational skills, ability to work with large data sets, and talent for conducting analysis and presenting insights enable you to drive strategic initiatives and lead forward‑flow and reverse‑flow improvement projects. With your strong communication and collaboration skills, coupled with your proactive problem‑solving approach and ability to make decisions independently, you will play a pivotal role in ensuring compliance, availability, and cost KPI’s are achieved while fostering a culture of continuous improvement and operational excellence.

Essential skills needed for the role

• Proven knowledge of stock processes and procedures within Logistics and Fulfilment environments gained from working experience.
• Able to demonstrate workable audit and compliance processes within these environments.
• Accuracy and confidence working with large data sets, conducting analysis, presenting insights and storytelling to large audiences.
• Effective prioritisation to meet tight deadlines with the ability to make decisions independently.
• Excellent problem‑solving skills with a proactive approach to leading change and delivering value.
• Strong communication and collaboration skills, maintaining working relationships with internal and external stakeholders across a variety of levels with the confidence to challenge and influence.
• Strong influencing skills, up to Senior Management level, with the ability to face into difficult conversations, remaining consistent in your message whilst showing sureness in your rationale and direction of travel.
• Ability to lead, engage and inspire others in order to deliver successful results.

What I need to show

Our Valued Behaviours are our common DNA that every colleague should live by and provide the benchmark for how we deliver our goals/individual contribution, and how we relate to other colleagues in the organisation.

Obsessed with the customer

• Use data and insight to understand customer needs and solve customer problems
• Use our Purpose to support decision making everyday
• Role model living our customer commitments and guide teams to do the same

Obsessed with performance

• Know and be accountable for your part to play, delivering it brilliantly
• Align team goals and ruthlessly prioritise resources to deliver our Customer Commitments
• Assign clear accountabilities, hold people accountable (in your team and out) and act on performance both good and bad

Lead beyond boundaries

• Actively share and seek to understand the big picture, both internal and external
• Story tell our Next Level Sainsbury’s strategy to drive end-to-end thinking
• Build productive partnership inside and outside our organisation

Lead fearless teams

• Create the environment for diverse perspective and challenge, where we are always looking to raise the bar
• Grow everyone around you (up, down and across) through adult‑to‑adult feedback and coaching
• Know yourself (strengths, weaknesses and impact on others) and continuously develop

Qualifications

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance‑related bonus of up to 20% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

Responsibilities

We believe in providing meaningful work and achieving a real work/life balance. Here, you'll find both. Our Supply Chain team is the engine room for getting thousands of products from farms and factories to our millions of customers every day. We leverage insight and data to anticipate customer needs, ensuring they get what they want, when they need it. You'll be part of a team that is data‑driven and judgement‑focused, always the first to identify and address any issues or ambiguities. A culture of collaboration, customer obsession, and continuous improvement drives us to deliver market‑leading product availability and operational excellence, and fuels our innovation. Our Supply Chain team calls for people who champion change, are customer‑obsessed, data‑driven, and excel at collaborating and communicating effectively - because those people can go a very long way.