Step 2 and Step 3 Managers (Ref: 0095ZB)

NHS; Faversham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare service in the UK seeks Step 2 and Step 3 Managers for its Talking Therapies Service. This role involves managing a team, ensuring high-quality therapy services, and developing partnerships with mental health practitioners. Successful candidates will need ONC/NVQ level 3 or equivalent and have experience in health or social care. The position offers flexible working, competitive benefits, and entails collaboration with local agencies to enhance service provision.

Benefits

28 days annual leave plus bank holidays

Enhanced maternity and paternity leave

Two days paid volunteer leave

£500 bonus for successful referrals

Flexible working opportunities

Qualifications

• Experience in health, social care or criminal justice settings.
• Track record of management responsibility and development of others.
• Understanding of common mental health difficulties faced by clients.

Responsibilities

• Develop and lead Step 2 and Step 3 services for effective therapy.
• Support workforce development and recruitment.
• Maintain relationships with NHS and third-sector partners.

Skills

Strong prioritisation skills

Good written and oral communication skills

Ability to build effective relationships

Analytical skills

Resilience

Flexibility to work unsocial hours

Education

ONC/NVQ level 3 or equivalent

Job description

Step 2 and Step 3 Managers (Ref: 0095ZB)

Please refer to the linked job descriptions when completing your application. Please note this will be a dual interview for both positions. All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.

Main duties of the job

We are looking for Step 2 and Step 3 Managers to join our leadership team within our NHS Talking Therapies Service. WithYou is a charity providing free, confidential support to people experiencing challenges with drugs, alcohol or mental health. In this role you will work with a wide range of mental health practitioners, partner providers and referrers to develop and grow our mental health workforce in Kent and Medway, supporting the development of Step 2 and Step 3 Talking Therapy services in line with local needs and contractual specification. As a Manager you will line‑manage a team of Step 2 or Step 3 Talking Therapies staff, deliver WithYou’s strategic objectives and help them develop their performance in clinical work. We offer remote working but travel within Kent and London for meetings and events may be required. We are looking for two Step 2 Managers (one 37.5 hours and one 30 hours per week) and two FTC Step 3 Managers (contract ends January 2027).

About us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year who experience challenges with drugs, alcohol and mental health across England and Scotland.

Job responsibilities

Develop and lead the Step 2 and Step 3 services, ensuring high quality, effective and ethical provision of talking therapy. Support workforce development, recruitment and training of staff. Maintain contractual relationships and liaise with local NHS and third‑sector partners. Deliver services aligned with local needs and statutory specifications, meeting performance targets and maintaining safety and quality systems.

Essential Skills

• ONC/NVQ level 3 or equivalent, or a commitment to complete within 18 months.
• Demonstrable experience working in the health, social care or criminal justice setting and partnering with a range of statutory and non‑statutory agencies; experience within a Talking Therapies Service would be advantageous but is not essential.
• Successful track record of management responsibility and development of others.
• Understanding of common mental health difficulties faced by clients.
• Ability to build effective relationships with internal and external stakeholders.
• Resilience, strong prioritisation skills, ability to work under pressure and manage competing demands.
• Results‑driven with analytical skills.
• Good written and oral communication skills.
• Ability to work effectively as a team player in a collaborative and supportive manner.
• Flexibility to work unsocial hours as required.
• Willingness and ability to visit other locations from time to time to deliver services.

Benefits

• 28 days annual leave, plus bank holidays.
• An extra day off for your birthday or a special occasion.
• Enhanced maternity, paternity and adoption leave.
• Two days paid volunteer leave per year.
• Auto‑enrolment into the We Are With You pension scheme.
• Access to a Blue Light Card for savings on high‑street and online brands.
• Flexible working opportunities and access to wellbeing services and resources.
• A Refer‑a‑Friend scheme offering a £500 bonus for successful referrals (after 6 months probation).

Person Specification

• ONC/NVQ level 3 or equivalent, or commitment to complete within 18 months.
• Demonstrable experience working in health, social care or criminal justice settings and partnering with statutory and non‑statutory agencies.
• Successful track record of management responsibility and development of others.
• Understanding of common mental health difficulties faced by clients.
• Ability to build effective relationships with internal and external stakeholders.
• Resilient, prioritise work, work under pressure and manage competing demands.
• Result‑driven with analytical skills.
• Good written and oral communication skills.
• Team‑player in a collaborative and supportive environment.
• Flexible to work unsocial hours as required.
• Willingness to visit other locations from time to time.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check to confirm no relevant criminal convictions.