Staff Design Technologist, UX + AI Tools & Transformation

HubSpot; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading customer platform provider in London seeks a Staff Design Technologist to develop AI-augmented tools for the UX team. This role involves creating solutions to enhance creativity and improve workflow integration, requiring extensive experience in design technologies and a passion for AI. Candidates should have a strong portfolio demonstrating proficiency in building tools and communications skills to collaborate effectively across teams. This full-time position promotes innovative workflows and tools that aid human creativity.

Qualifications

• 10 years of progressive design, UX engineering, or full-stack development experience.
• Experience building AI-powered applications preferred.
• Strong full-stack development experience with modern web technologies.

Responsibilities

• Build AI tools to unlock the potential of the design team.
• Prototype, test and deploy full-stack applications and plugins.
• Drive AI transformation across UX disciplines.

Job description

About the Role

We’re looking for a strategic and hands‑on Staff Design Technologist to transform how HubSpot’s UX team works through the development of AI‑augmented tools and workflows. You’ll build AI tools that unlock the potential of our team of 250 designers and researchers driving improvements in quality, speed and customer impact. This role sits at the intersection of advanced technical craft and organizational transformation—you’ll ship tools that teams depend on daily while pioneering the future of AI‑enhanced design practice.

Your Impact

• Champion AI‑unlocked creativity: Build seamless AI‑powered tools by obsessing over real workflow friction and creating solutions that augment human creativity and effectiveness.
• Drive AI transformation: Define the technical strategy for empowering our UX disciplines and workflows with AI.
• Ship AI tools: Prototype, test and deploy full‑stack applications and plugins that solve real problems for working designers.
• Model technical craft: Set a high standard for internal tool quality, user adoption and workflow transformation. Seek feedback, embrace experimentation and iterate to deliver exceptional web applications and AI integrations for complex workflow‑heavy experiences.
• Build for workflow integration: Thrive in our collaborative cross‑functional environment with high ownership partnering closely with Design Research Ops and Engineering to maximize transformation impact.
• Elevate AI fluency: Model technical curiosity, AI integration thinking and systems perspective throughout the UX organization. Help teams become more effective collaborators with AI tools.

About You

• Strong full‑stack development experience with modern web technologies and production AI API integrations.
• Portfolio demonstrates mastery in building tools, preferably internal productivity applications or developer / designer‑focused products.
• Direct experience building AI‑powered applications.
• Curious and on the forefront of exploring emerging AI capabilities and eager to prototype, evaluate and creatively apply them to solve real workflow problems.
• Fluency in design workflows and an ability to translate workflow needs into technical solutions.
• Proactively collaborative and comfortable working directly with designers, researchers and cross‑functional partners to identify and solve high‑value problems.
• Clear, compelling technical communication—comfortable influencing technical decisions and explaining complex integrations to non‑technical stakeholders.
• Courage to experiment with cutting‑edge AI technologies while maintaining production‑quality standards for tools teams depend on.

Qualifications

• 10 years of progressive design, UX engineering, design technologist and/or full‑stack development experience. Candidates may have a mixture of these roles in their past experience.
• Demonstrated understanding of AI concepts, applications and integration patterns with working knowledge of major AI APIs and enterprise AI tooling ecosystems.
• Demonstrated fluency with AI development tools including experience integrating large language models (LLMs), generative AI services and AI‑powered workflow automation into production applications.
• Demonstrated technical communication skills with proven collaboration across design, engineering, product and leadership stakeholders at all organizational levels.
• Experience with technical transformation and tool adoption initiatives including driving organizational change through internal tooling and workflow improvements.
• Experience driving and influencing continuous technical improvement both in personal craft development and team capability building.
• Experience architecting AI‑augmented workflows and can identify creative scalable technical solutions that enhance rather than replace human creativity.

Come build the tools that will define how design teams work with AI and shape the future of creative productivity at scale!

We actively encourage candidates from all backgrounds to apply. Research shows that people from underrepresented groups often hesitate to apply unless they meet every listed qualification but we value diverse experiences and perspectives and firmly believe these strengthen our work. Whether you’re transitioning from a different discipline career paths or are still developing some of the listed skills we’re interested in your unique combination of talents and viewpoints.

Strong candidates come from many paths. If you’re excited about building AI‑powered tools that transform how design teams work we want to hear from you even if your background doesn’t match every detail above.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates so please don’t hesitate to apply— we’d love to hear from you.

If you need accommodations or assistance due to a disability please reach out to us using this form.

At HubSpot we value both flexibility and connection. Whether you’re a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in‑person onboarding. If you join our broader Product team you’ll also attend other in‑person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We’re committed to supporting candidates who may need alternative arrangements.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m / f / d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI‑powered customer platform with all the software integrations and resources customers need to connect marketing, sales and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot bold is our baseline. Our employees around the globe move fast, stay customer‑obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go! and Deliver with HEART. These commitments shape how we work, lead and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership and trust we create space for big thinking and meaningful progress. And we know that when our employees grow our customers do too.

Recognized globally for our award‑winning culture by Comparably, Glassdoor, Fortune and more HubSpot is headquartered in Cambridge, MA with employees and offices around the world.

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Required Experience: Staff IC

Key Skills

CSS, InVision, Balsamiq, HTML5, Information Architecture, UX, Usability, Wireframing, UI, Axure, Responsive Web Design, Sketch

Employment Type: Full‑Time

Experience: years

Vacancy: 1