Staff Assistant (Workforce)

NATO; Northwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A multinational military organization is seeking a Staff Assistant (Workforce) in Northwood, England. The successful candidate will assist with HR policies, data management, and personnel issues. Responsibilities include tracking personnel changes, providing support to the Personnel Recovery Action Team, and developing statistical analyses. Candidates should possess three years of administration experience, strong human resources skills, and knowledge of NATO procedures. The role offers a competitive salary and is crucial for supporting military and civilian staffing requirements.

Benefits

Tax-free salary

Qualifications

• At least three years' experience in administration with two years in an international personnel office.
• HRDS training required.
• Knowledge of NATO administrative procedures.

Responsibilities

• Assists Personnel Recovery Action Team in establishing adequate personnel.
• Tracks all PE/CE Change proposals.
• Develops and prepares statistical output for PE analysis.

Skills

Human resources management

Administrative skills

Budget management

Problem-solving

Education

Higher Secondary education in HR management or related field

Tools

Automated Personnel Management System (APMS)

Establishment Review Tool (ERT)

Microsoft Office Suite

Job description

1. Post Context/Post Summary

Post Number: OMC RHPX 0020

Job Title: Staff Assistant (Workforce)

NATO Grade: NATO GRADE 12

NATO Body: Headquarters Allied Maritime Command (HQ MARCOM)

Location: Northwood, Middlesex, UK

Security Clearance Level: NATO Secret

Basic Monthly Salary: £4,770.40 (tax free)

Closing Date: 21 January 2026

Allied Maritime Command is the Maritime Theatre Component Commander delivering 360 degree maritime focussed awareness and connectivity while planning and commanding the full range of maritime operations. The Support Directorate directs the delivery of operational support functions and activities. The N1 Division is the Military Workforce Organisational Element (MMOE) in HQ MARCOM responsible for all matters pertaining to workforce and staffing of military and civilian personnel. The Workforce Office is responsible for all matters pertaining to the HQ MARCOM Peacetime Establishment (PE) and Crisis Establishments (CEs) of any subordinated units, the incumbent is responsible to the Office Head for providing support on overall functions, in particular on HR policies and guidance as well as HRDS functions and capabilities.

2. Principal Duties

The incumbent's duties are:

OPERATIONAL DUTIES

• Integrated within the TMCC Functional Group Internal Support within HRM cell.
• Integrated in the Personnel Recovery Action team (PRAT) when required.
• Assists Leader of the Personnel Recovery Action Team (PRAT) in establish the adequate personnel for the PRAT at all times.

FRAMEWORK DUTIES

• Tracks all PE/CE Change proposals for the HQ and subordinate entities.
• Assists in the development and preparation of PE/CE change proposal.
• Consolidates all approved PE changes for the HQ and interacts directly with HHQ.
• Inputs workforce data into APMS and ERT functional area Systems.
• Interacts directly with SHAPE HRM Section in trouble shooting ERT and HRDS problems and provides working level support and technical advice to the HQ Staff and subordinate commands on ERT.
• As MARCOM's HRDS SME, attends ERT and HRDS workshops, conferences and meetings.
• Contributes to the development of the HQ MC NATO Annual Workforce Plan (NAMP), strength and ceiling reports for submission to the HHQ. Collects and verifies NAMP inputs from the subordinate entities to ensure accuracy and compliance with the AAP 16.
• Contributes to the Workforce Budget and Medium Term Financial Plan (MTFP) inputs and final submission to ensure workforce requirements are reflected and accounted for accurately.
• Develops and prepares statistical output for PE analysis for the on-going NATO structural and PE review process
• Provides statistical analysis on HQ MC for briefings, reports, and point papers.
• Assists in initiating and tracking Voluntary National Contribution/Interim Post requests for the HQ MC.
• Performs workforce studies as assigned. These may include examination and analysis of any activities or functions with the HQ MC organization, which may have direct financial or budget impacts.
• Form part of the MARCOM Mobil Training Team (MTT) as N1's SME.
• Assists Branch Head in preparing and presenting briefings pertaining to workforce.
• Responds to tasking with minimum verbal instructions, based upon personal knowledge of salient facts, and ensures that outgoing documents conform to standard formats.
• As Administrator (HRDS Support) delivers HRDS training for all HQ users outside N1.
• Acts as a Single Point of Contact (SPOC) with the HQ Helpdesk for reporting/progressing errors/queries/changes with HRDS in developing User requirements for workflows and developing reports for Command Group effectiveness/status information.
• Assists in development of Computer Based Training/e-learning packages.
• Supports HRDS Acceptance testing of new/updated systems.
• Primary point of contact for APMS and ERT, "HRDS Super user", will investigate and elevate issues to SHAPE HRDS on behalf on HQ MARCOM. Additionally could also be involved in the conducting of APMS refresher training and the introduction of new procedures in HQ MARCOM.
• Primary Fund Manager for N1 Division (D11).
• Submits observations in his/her area of expertise and contributes to the Lessons Learned process.
• Responsible for the operation of the Division's Travel Budget.

Committee Participation:

• HRDS UGC Human Resources Data Services User Group - Member/Representative

3. Special Requirements and Additional Duties

The employee may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract

• The incumbent may be required to undertake operational deployments and/or TDY assignments both within and without NATO's boundaries for up to 183 days in any period of 547 days.
• This post has been identified as a source of workforce to fill a Crisis Establishment post in line with tiered reinforcement needs of ACO CEs.
• The incumbent can participate in the operations planning process as a Subject Matter Expert (SME).

The work is normally performed in a Normal NATO office working environment / Secure office environment with artificial light and air (e.g. Bunker). Normal Working Conditions apply. The risk of injury is categorised as No risk / risk might increase when deployed.

4. Essential Qualifications

a. Professional/Experience

(1) Human resources management Activities to determine the minimum quantitative and qualitative human resources needed to perform a specific mission, function, or task. Staffing requirements serve as the basis for nations to provide personnel to NATO commands and/or to fund NATO civilian posts.

Skill Level (Assist) Works under routine direction. Uses limited discretion in resolving issues or enquiries. Works without frequent reference to others. Interacts with and may influence immediate colleagues. May have some external contact with customers, suppliers and partners. May have more influence in own domain. Performs a range of work activities in varied environments. May contribute to routine issue resolution. Understands and uses appropriate methods, tools and applications. Demonstrates a rational and organized approach to work. Identifies and negotiates own development opportunities. Has sufficient communication skills for effective dialogue with customers, suppliers and partners. Is able to work in a team. Is able to plan, schedule and monitor own work within short time horizons. Absorbs new information when it is presented systematically and applies it effectively.

Experience

• At least three years’ experience in administration with at least two of these in a International or National personnel office.
• HRDS (Automated Personnel Management System APMS & Establishment Review Tool ERT) training required.
• Human Resources Data Services (HRDS) experience.

(2) Administrative and secretarial services Secretarial and office work is the study of administrative procedures and practices, office technology and clerical, shorthand and keyboard skills. Specialised secretarial programmes (bilingual, medical, law, accounting etc) are included if the programme has secretarial work as its objective, rather than work as specialised assistants.

Skill Level (Assist) Works under routine direction. Uses limited discretion in resolving issues or enquiries. Works without frequent reference to others. Interacts with and may influence immediate colleagues. May have some external contact with customers, suppliers and partners. May have more influence in own domain. Performs a range of work activities in varied environments. May contribute to routine issue resolution. Understands and uses appropriate methods, tools and applications. Demonstrates a rational and organized approach to work. Identifies and negotiates own development opportunities. Has sufficient communication skills for effective dialogue with customers, suppliers and partners. Is able to work in a team. Is able to plan, schedule and monitor own work within short time horizons. Absorbs new information when it is presented systematically and applies it effectively.

Experience

• At least 2 years experience within a medium/large organization associated with information knowledge management functions.
• General office software package experience.
• Budget, fund/project manager or equivalent responsibilities experience.

b. Education/Training

(auto-generated based on the grade and the NATO Occupational Codes) Higher Secondary education and completed higher vocational training in human resources management, business administration, law, social sciences, or related field, public administration or related discipline leading to a formal technical or professional certification with 3 years function related experience, or Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 5 years post related experience. The additional job specific qualifications and experience is described under Professional/Experience paragraph (4/a). In case of ambiguity the required job specific experience have priority over the standard education and training levels and experience described here.

• Resource Management Education Programme (RMEP) Course (ETE-FI-2708) provided by NATO - School Oberammergau (NSO)

c. Language

English - SLP 3333 - (Listening, Speaking, Reading and Writing) NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English.

5. Desirable Qualifications

a. Professional Experience

• Familiar with NATO administrative procedures.
• Human Resources experience at HQ.
• NATO or National Maritime Operations experience.
• ACO Security or Divisional Security Officer (DSO) experience.

b. Education/Training

• APMS and ERT (ETE-ET-32148) provided by NATO - Supreme Headquarters Allied Powers Europe.
• NATO Instructor Course (ETE-IT-2632) provided by NATO - School Oberammergau (NSO)

c. Language

None specified

6. Attributes/Competencies

- Personal Attributes: The incumbent must display initiative and judgment in dealing with a variety of tasks and issues. Must be a quick thinker, able to handle last-minute requests. Uses own initiative to propose solutions for unexpected problems and determine which issues to refer to the Branch Head. Must be capable of handling details. Sound judgment and initiative are required for setting priorities within own area of autonomy and in recommending and implementing policy and procedural improvements. Good health, stress tolerance and ability to work long hours when required.

The incumbent must be able to express himself/herself persuasively, both orally and in writing.

Sound judgment, tact, initiative, poise, maturity, flexibility, plus the ability to assess problems, develop options and make prudent recommendations to the Division Head.

- Managerial Responsibilities: None.

- Professional Contacts: Executes duties and functions requiring frequent internal and external high-level contacts including coordination with civilian and military personnel at higher HQ. Sensitivity and tact are a must in dealing with external contacts.

With senior staffs within the Headquarters, up to and including Division Heads.

With senior staff ...

As the Division's representative at crisis and or operational planning working groups...

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7. Remarks

This post reports to:
OMC RHPX 0010 - Office Head (Workforce)
This post deputises:
OMC RHPX 0010 - Office Head (Workforce)
This post is not deputised by anybody.