Sr. Associate, Quality Assurance

Alcon; Camberley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading eye health company in Camberley seeks a Senior Associate in Quality Assurance. This role focuses on ensuring compliance with industry standards and improving quality processes. Candidates should have a science degree or relevant experience, an innovative mindset, and be able to work autonomously. The position offers a competitive salary package and opportunities for career growth within a collaborative environment.

Benefits

Competitive salary package

Bonus and pension

Health insurance

Flexible work environment

Qualifications

• A science degree or relevant experience in a similar role is required.
• Autonomous and capable of working independently.
• Experience in regulatory or quality assurance roles is advantageous.

Responsibilities

• Support maintenance and monitoring of Quality Management System for compliance.
• Perform corrective actions and communicate with authorities as needed.
• Manage suppliers and conduct internal and external audits.

Skills

Autonomous and self-driven

Innovative mindset

Streamlining workflows

Education

Science degree or significant industry experience

1–2 years in a regulatory or quality role

Job description

Senior Associate, Quality Assurance

At Alcon, we’re passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon’s UK and Ireland Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global and local regulations, GxP as well as ISO 13485 requirements and meet the strictest standards of quality as we help people see brilliantly. The Sr. Associate, Quality Assurance is primarily responsible for supporting maintenance and monitoring of the Quality Management System to ensure compliance with Alcon policies and local and international regulations.

Typical responsibilities in this role will include;

• Supporting the maintenance and monitoring of the Quality Management System. This includes assessing and performing root cause analysis as per Alcon’s non-conformance process and defining SMART CAPA and effectiveness checks. In addition, the job holder also participates / leads quality projects. The job holder is responsible for performing routine work such as product release, monitoring of storage conditions and redress activities in compliance with local regulatory, GxP as well as ISO 13485 requirements.
• Perform corrective actions as well as field safety corrective actions, communicate with authorities and affected customers.
• Within the supplier management process, the job holder is responsible for qualification and risk evaluation of suppliers and establishes quality assurance agreements with suppliers. After completing the required qualification steps, the job holder performs internal and external audits as an Alcon auditor, including the subsequent monitoring of audit measures.
• Acts as the UK Facility Records Administrator ensuring that GxP records maintained by the site are managed in accordance with Alcon’s global procedures.
• Ensure the annual training mapping exercise and training completion is performed for all roles within Alcon UK, including Operational Manager review of role‑based training requirements.
• Work with Subject Matter Experts from across all Alcon UK functions to support the continuous improvement of training course development and delivery including the scheduling and facilitation of instructor‑led training.
• Maintain records, in accordance with Good Documentation Practices and ALCOA++ principles, compliant with Alcon’s Global Training Procedure, for the creation, assignment and amendment of training curricula.
• Complete assigned activities within SAP IRIS as directed by the Director of QRA and Quality Manager.
• Complete effective investigation of Nonconformance / DCT records within time with procedurally defined timelines, including the follow‑up of actions and effectiveness checks.
• Participate in Site Internal, Internal and External Audits in accordance with the principles described in the international standard ISO 19011 Guidelines for auditing management systems, and Alcon’s Quality System Procedures.
• Undertake any other duties or projects as requested by the Line Manager, commensurate with the grade and level of responsibility for this role.

What you’ll bring to Alcon:

• Education/Experience:
  • Science degree or significant industry experience.
  • Open to graduates with a science degree who have 1–2 years in a regulatory or quality role within life sciences and are ready for the next step.
  • Alternatively, experience in a related function (e.g., supply chain, customer operations) if you have strong SOP expertise.
• Autonomous and self‑driven.
• Innovative mindset with the ability to identify and implement process improvements.
• Skilled at streamlining and optimizing workflows for efficiency.
• The ability to be onsite in HO Watchmoor Park 5 days per week.

How You Can Thrive At Alcon

• A competitive salary package with fixed salary, bonus, pension and health insurance.
• A flexible work environment with competent and committed colleagues. We enjoy working together in a good and respectful manner, and we celebrate our common successes.
• See your career like never before with focused growth and development opportunities.

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