Sprinkler Service Engineer

Johnson Controls; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global leader in safety solutions is hiring a Sprinkler Service Engineer to maintain fire suppression systems while ensuring compliance with safety standards. This role includes travel across the region, competitive salary with overtime and benefits, and opportunities for professional growth. We seek experienced candidates with strong communication skills and a valid UK driving licence. Join us to make a real difference in fire safety and build a rewarding career.

Benefits

Competitive salary with overtime rates

Company van and fuel card

7% matched pension contributions

Discounts on security products and high-street brands

Extensive training opportunities

Supportive team culture

Long-term career development opportunities

Qualifications

• Proven experience servicing mechanical fire suppression systems.
• Reliable, trustworthy, and self-motivated able to work independently and in a team.
• Strong communication and relationship-building skills.

Responsibilities

• Service and maintain industry-leading fire suppression systems.
• Ensure workplaces remain safe and compliant with Zero Harm culture.
• Deliver against performance KPIs, including deficiency resolution.
• Provide expert fault-finding and customer support.
• Build strong client relationships.

Skills

Servicing mechanical fire suppression systems

Strong communication skills

Team collaboration

Problem-solving

Client relationship building

Education

Full UK driving licence

Tools

Basic computer skills (Word, Excel, PDF)

Job description

Location: Field-Based covering Scotland, primarily Edinburgh and Glasgow.

Why Join Us?

Are you an experienced Sprinkler Service Engineer looking for your next challenge? This is your chance to work with cutting-edge fire suppression systems, protect lives and property, and build a rewarding career with a global leader in safety solutions.

At Johnson Controls, we dont just maintain systemswe create safer environments. Join our team and make a real difference every day.

What We Offer

• Competitive salary with overtime rates and door-to-door travel pay
• Call-out rota payments
• Company van, fuel card, full PPE & comprehensive tool kit (iPad/phone/uniform)
• 7% matched pension contributions, free life assurance, and employee assistance program
• Discounts on high-street brands and Johnson Controls security products
• Extensive training and cross-skilling opportunities with world-class resources
• Supportive, collaborative team culture with access to business resource groups
• Long-term career development and progression opportunities

What You’ll Do

• Service and maintain industry-leading fire suppression systems for our valued customers.
• Ensure workplaces remain safe and compliant, supporting our Zero Harm culture.
• Deliver against performance KPIs, including deficiency resolution and revenue targets.
• Provide expert fault-finding, problem-solving, and customer support.
• Build strong client relationships and identify opportunities to add value.

How You’ll Do It

• Test and maintain sprinkler systems (wet, dry, alternate, pre-action, deluge, foam) plus hose reels, hydrants, and water supplies.
• Operate and flow-test diesel and electric pumps.
• Ensure compliance with LPC/FM standards through accurate electronic reporting.
• Deliver a first-class customer experience with professionalism and technical excellence.

What We’re Looking For

• Proven experience servicing mechanical fire suppression systems
• Reliable, trustworthy, and self-motivated able to work independently and in a team
• Strong communication and relationship-building skills
• Full UK driving licence

Preferred

• Basic computer skills (Word, Excel, PDF) for reporting

Make an Impact

This is more than a jobits a chance to protect communities, grow your skills, and be part of a team that values safety, innovation, and your career development.

If youre passionate about fire safety and delivering exceptional service, wed love to hear from you. Apply today and take the next step in your career!