Sports Centre Duty Manager. Job in Bosham Education & Training Jobs

Chichester College Group; Chichester; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading educational institution in Chichester is seeking a Sports Centre Duty Manager to supervise daily operations, enhance customer experience, and manage staff. This role is perfect for individuals with experience in leisure facilities and strong customer service skills. Benefits include pension scheme, annual leave, and professional development opportunities.

Benefits

Local Government Pension Scheme

25 days annual leave plus bank holidays

Discount schemes

Family-friendly policies

Continuous professional development opportunities

Qualifications

• Strong understanding of the leisure industry and experience managing sports or leisure facilities.
• Proficient in using leisure booking systems.
• Education to GCSE standard, grade C/4 or above including English and Maths.
• Proven customer service and communication skills.
• Proactive and self-motivated.

Responsibilities

• Lead daily operations of the Sports Centre and ensure cleanliness and staffing.
• Respond effectively to customer issues and operational challenges.
• Provide exemplary customer service and handle complaints professionally.
• Oversee and motivate Sports Centre staff.
• Ensure compliance with health and safety legislation.
• Collaborate with curriculum departments for facility access.
• Analyse customer data to identify trends.
• Plan and deliver marketing campaigns.

Skills

Understanding of leisure industry

Experience managing sports or leisure facilities

Proficient in leisure booking systems

Customer service skills

Communication skills

Proactive and self-motivated

Education

GCSE standard (or equivalent), grade C/4 or above including English and Maths

Job description

Chichester College Group has an exciting opportunity for you to join us as a Sports Centre Duty Manager based in Chichester. You will join us on a full-time basis and in return you will receive a competitive salary of £26,716 - £29,196 per annum.

We are looking for an enthusiastic and reliable individual to join our team as a Duty Manager at the Chichester College Sports Centre on a full-time basis.

This is an ideal opportunity for someone with a keen interest in sport, leisure, fitness or related fields who wants hands-on experience in running a busy, customer-focused facility. You will gain valuable operational and leadership skills whilst working in a professional and supportive environment.

The Sports Centre Duty Manager Role:

As a Duty Manager, you will play a key part in the day-to-day running of the Sports Centre. You will be responsible for supervising staff, maintaining safety and cleanliness, setting up for activities, and ensuring our customers have a great experience.

Key Responsibilities of our Sports Centre Duty Manager:

• Leading the daily operations of the Sports Centre, ensuring all areas are clean, well-maintained, and appropriately staffed.
• Responding promptly and effectively to customer issues and operational challenges.
• Providing exemplary customer service, handling queries, complaints, and feedback professionally.
• Overseeing and motivating Sports Centre staff, ensuring they are well-trained and capable of delivering high-quality service.
• Ensuring compliance with health and safety legislation, risk management, and safeguarding policies.
• Working closely with curriculum departments to ensure academic programmes have access to required facilities and resources.
• Analysing customer data to identify trends, forecast demand, and optimise pricing strategies.
• Planning and delivering marketing and promotional campaigns to increase awareness and participation.

Our ideal Sports Centre Duty Manager should have the following skills and experience:

• A strong understanding of the leisure industry and experience of managing sports or leisure facilities.
• Proficient in using leisure booking systems.
• Education to GCSE standard (or equivalent), grade C/4 or above including English and Maths.
• Proven customer service and communication skills (written and verbal).
• Proactive, self-motivated, and able to work independently.

Our Staff Benefits:

We offer a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organizations, including:

• Local Government Pension Scheme with the Group contributing 20.4% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over Christmas, which are not deducted from your leave entitlement, and a wellbeing day. You can also purchase up to 5 additional days of leave.
• Discount schemes including discounts on shopping, restaurants, travel, and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
• Family-friendly policies including enhanced maternity, paternity, and adoption pay (dependent on continuous service).
• Continuous professional development opportunities including development days, funded apprenticeships, and access to various courses and activities.
• And much more — see the Staff Benefits booklet attached to this advert for full details.

Working in a vibrant and inclusive further education college is an inspiring experience. Our staff focus on delivering outstanding teaching, learning, and support in a diverse environment that fosters personal growth and community engagement.

Closing date: 11 August 2025

Interview date: 22 August 2025

If you would like to learn more about the Sports Centre Duty Manager role, please apply today!

Please note that your CV will not be seen by recruiting managers; ensure your application form is fully completed.

The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced DBS check, which may include overseas checks. We pursue all references and safeguarding checks to ensure suitability to work with young people.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

We are an equal opportunities employer.