Sponsor Experience Architect: App & Portal Strategy

World Vision; Woking; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global humanitarian organization is seeking a strategic leader to enhance the digital sponsor experience. Candidates should have over 7 years in digital product strategy and a strong ability to engage and retain sponsors. This role focuses on shaping the vision for the Sponsor App and Portal, ensuring compelling storytelling and collaboration across teams. The ideal applicant will possess exceptional communication skills and a passion for transforming children's lives.

Qualifications

• 7+ years in digital product strategy or related roles.
• Proven success shaping user/customer journeys with measurable outcomes.
• Excellent written and spoken English.

Responsibilities

• Lead the sponsor experience vision and strategy for digital touchpoints.
• Translate sponsor insights into an engaging experience roadmap.
• Ensure collaboration with Support Offices to enhance sponsor experiences.

Skills

Digital Product Strategy

Customer/Sponsor Engagement

Storytelling

Collaboration

Analytical Skills

Education

Bachelor’s or Master’s in Digital Product Strategy, Marketing, Communications, Human-Centered Design

Job description

A global humanitarian organization is seeking a strategic leader to enhance the digital sponsor experience. Candidates should have over 7 years in digital product strategy and a strong ability to engage and retain sponsors. This role focuses on shaping the vision for the Sponsor App and Portal, ensuring compelling storytelling and collaboration across teams. The ideal applicant will possess exceptional communication skills and a passion for transforming children's lives.