Spinal Medical Secretary

NHS; Great Yarmouth; On-site; GBP 24,000 - 27,000; Part time

Job summary

A local healthcare trust in Great Yarmouth is seeking a part-time Medical Secretary to join their Pain and Spinal Medical Secretarial team. This role requires proven secretarial experience, a strong typing ability, and skills in managing a high workload. The successful candidate will handle clinical pathways and support scheduling patient appointments. The position offers a salary between £24,937 and £26,598 per annum pro rata, with a focus on personal development and teamwork.

Qualifications

• Proven medical secretarial experience is essential.
• Ability to type to a high standard preferred.
• Experience in managing high workload is necessary.

Responsibilities

• Support the team in managing clinical pathways.
• Book and schedule patient appointments.
• Deal with telephone queries and manage results.

Skills

Digital/audio typing experience

Customer care skills

Ability to work on own initiative

Education

Typing qualification to RSA II or equivalent

Knowledge of medical terminology/AMSPAR qualification

Good general standard of literacy and numeracy

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

NHS system

Job description

Spinal Medical Secretary

The closing date is 04 January 2026

We have an exciting opportunity for a Band 3 Medical Secretary to join our Pain and Spinal Medical Secretarial team within the Division of Surgery.

Main duties of the job

The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has proven medical secretarial experience, the ability to type to a high standard and desire to develop and learn new skills and competencies.

The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Job responsibilities

The successful candidate will be responsible for supporting the team in managing clinical pathways, booking and scheduling patient appointments, typing clinics, dealing with telephone queries, managing and administering results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines. Flexible working may be required in order to meet the needs of the service.

Person Specification

Education & Qualifications

• Typing qualification to RSA II or equivalent
• Knowledge of medical terminology/AMSPAR qualification
• Good general standard of literacy and numeracy

Knowledge & Experience

• Digital/audio typing experience
• Secretarial experience in a clinical environment
• Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
• Working knowledge and experience of using NHS system

Skills & Abilities

• Ability to work to tight deadlines and maintain concentration in a pressurised working environment
• Ability to input data accurately and efficiently
• Ability to work on own initiative, prioritise work and consistently meet deadlines
• Ability to solve problems using analytical and judgemental skills
• Customer care skills including diplomacy and sensitivity
• Ability to handle sensitive information without compromising confidentiality or Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

James Paget University Hospitals NHS Foundation Trust

Address

James Paget University Hospital NHS Foundation Trust

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

177-ELEC-7613259

Job locations

James Paget University Hospital NHS Foundation Trust